Is there a way to open up a case with Google to provide more information that a review is fraudulent?
I have a client that is a medical practice. They had a very negative review posted to the practice GBP accusing a doctor of malpractice and some other shady things. Thing is ... the doctor hadn't even started there yet, so it's obviously a case of a rogue competitor, angry patient, scorned lover ... whatever!
Is there a way to contact someone to start up a conversation since there's not option to leave notes when you flag a review in the account? Or a different way to flag?
SIDE QUESTION:
Do you think this review is something they would actually remove? Or would they just let this go as it doesn't CLEARLY violate any guidelines?
** MALPRACTICE UNPROFESSIONAL RUDE ** **Dr. Tom Smith*** This doctor writes prescriptions without an appointment for people who have enough money to pay! Ridiculous! He was by far one of the worst doctors i have ever encountered! Extremely rude and unprofessional! Misinformed the patient and treats patient instead of condition.
I have a client that is a medical practice. They had a very negative review posted to the practice GBP accusing a doctor of malpractice and some other shady things. Thing is ... the doctor hadn't even started there yet, so it's obviously a case of a rogue competitor, angry patient, scorned lover ... whatever!
Is there a way to contact someone to start up a conversation since there's not option to leave notes when you flag a review in the account? Or a different way to flag?
SIDE QUESTION:
Do you think this review is something they would actually remove? Or would they just let this go as it doesn't CLEARLY violate any guidelines?
** MALPRACTICE UNPROFESSIONAL RUDE ** **Dr. Tom Smith*** This doctor writes prescriptions without an appointment for people who have enough money to pay! Ridiculous! He was by far one of the worst doctors i have ever encountered! Extremely rude and unprofessional! Misinformed the patient and treats patient instead of condition.
