Reviews for this location are disable

[RankUpRise]

We have a business profile with one review. However, when we share the review post link with clients, it states that review posting is disabled for this profile. Additionally, leaving a review manually by searching for the business name is also not possible.


I have submitted multiple requests to support, but I only receive an automated reply from a no-reply email. How can we resolve this issue?

 

[JS Girard]

The algorithm has flagged the account. @JoyHawkins calls it the "review jail" and unfortunately I don,t think anyone in the world has any idea how to escape it.

 

[JoyHawkins]

What type of business is it, and where are they located?

 

[RankUpRise]

Hi Joy,
Thank you for the response. Here is the link to that profile.

https://maps.app.goo.gl/A7fLXpGtJfBxYxp2A

 

[JoyHawkins]

I see a review posted from yesterday. Did Google fix it?