bdegrossa
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- Mar 18, 2025
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I have an agency serving psychologists and therapists. The ethics of our industry prevent my clients from asking their clients for reviews. In general, for this reason, review volume is low in our industry. Professionals review each other from time to time. If one therapist refers clients to another and they hear good things about the work, they may write a review.
This has been fine for years, however, now Google seems to either be removing reviews that have been there for years or not accepting them.
For those following ethics guidelines, this pretty much prevents them from getting ANY reviews!
There are those who violate ethics guidelines---asking clients for reviews---giving themselves an advantage.
This rewards the wrong behavior.
One of my clients had 3 professional reviews removed recently. He said this: "Those reviews had been there for 1-2 years, and they were written by colleagues who made it clear they were clinicians (i.e., they did not pretend to be clients). Only one of the three was a colleague whose practice I also reviewed (so it does not seem to be a matter of "review exchange")."
@Claudia - I've watched your interviews with @JoyHawkins and Darren Shaw. Do you have any advice on this?
This has been fine for years, however, now Google seems to either be removing reviews that have been there for years or not accepting them.
For those following ethics guidelines, this pretty much prevents them from getting ANY reviews!
There are those who violate ethics guidelines---asking clients for reviews---giving themselves an advantage.
This rewards the wrong behavior.
One of my clients had 3 professional reviews removed recently. He said this: "Those reviews had been there for 1-2 years, and they were written by colleagues who made it clear they were clinicians (i.e., they did not pretend to be clients). Only one of the three was a colleague whose practice I also reviewed (so it does not seem to be a matter of "review exchange")."
@Claudia - I've watched your interviews with @JoyHawkins and Darren Shaw. Do you have any advice on this?
