Caro

Member
Joined
Mar 29, 2020
Messages
4
Reaction score
0
Hi, I'm hoping someone can help me. I'm trying to use a WordPress plugin that displays Google Reviews. I can't get it to work because apparently it requires a Place ID to work, and Google is returning no data for businesses that don't have an actual location. I have tried the trick of inspecting the "review" button on GMB and getting the Place ID that way, and it tells me it's ChIJNUe0Fbpb1moRN4qX_7L0Ddw.

The plugin developer says:
"The plugin uses a Google Places API to show your reviews. For some time now, this Google API returns an empty answer for area/virtual places (without a physical address). I checked your Google Places ID and the answer is also empty"

In GMB we have listed the address but hidden it, and show instead the service areas. Given it's for a plumber, I would rather not display his home address.

Any ideas?
 

djbaxter

Administrator
Administrator
Moderator
Joined
Jun 28, 2012
Messages
3,515
Reaction score
1,661

Caro

Member
Joined
Mar 29, 2020
Messages
4
Reaction score
0
Thanks, yes that's how I found the ID in my post, but the Places ID API still returns empty so the plugin doesn't work.

It's a mystery!
 

djbaxter

Administrator
Administrator
Moderator
Joined
Jun 28, 2012
Messages
3,515
Reaction score
1,661
From the plugin instructions:

Instruction: how to create Google Places API key

1. Go to your Google Console

2. Click 'Create Project' or 'Select Project' button

3. Create new project or select existing

4. On the project page click 'ENABLE APIS AND SERVICES'

5. Type 'Places API' in the search area

6. Select the first result 'Places API' and click 'ENABLE' button

7. On the 'Places API' page select 'Credential' tab and 'Create credential' / 'API key' option

8. Copy created API key, paste to this setting and save
 

matt_vt

Member
Joined
Jun 20, 2019
Messages
6
Reaction score
1
The most reliable way I've found to get the Place ID is to use the inspect tool in Chrome (or other browsers too).

1) Search the business name on Google so you get the knowledge panel (you may need to use a private browsing window/incognito window if you're logged into GMB already)
2) In the knowledge panel, right-click on the 'Write a review' button near the bottom of the knowledge panel and click 'Inspect' if you're in Chrome. It's named something similar in others as well.
3) It will open a developer console where you can view the HTML of the page. Within the code, you'll see the HTML that makes up that button. Within that, you'll see a value called 'data-pid', that's your place id.

It shouldn't matter if you're a service business or not, it'll be in the code.

Screen Shot 2020-06-26 at 3.06.14 pm.png
 

Caro

Member
Joined
Mar 29, 2020
Messages
4
Reaction score
0
Thanks Matt, yes I did try that and got the ID ok, but it still didn't work with the plugin, I think because although the business has GMB it's not listed on Maps. As it turns out I ended up forking out for the paid version of the plugin and it works a treat - apparently the free and paid versions use different google apis?! Odd...but at least it works now! :D
 
Similar threads
Thread starter Title Forum Replies Date
Matt Chauhan Opinion on entering service areas within the GMB dashboard for Brick and Mortar Businesses NAP, Categories, Dashboard Data 2
L Does selecting a service area for hidden address business have negative effects? Moving or Name Changes 1
U Google showing location of Service Area Business Service Area Businesses 2
swmaher Reporting Spamming Service Area Businesses Spam on Google 7
H Map Pack Ads for Service Area Business Google My Business & Google Maps 4
Caroline S 1 Service Area Business, 10 Listings, Several Redressals Reported, No Action From Google - Help! Help & Support for Google Local 7
Brian Barwig How to Win at Local Search with Service Area Businesses Service Area Businesses 3
JoyHawkins [Technical Issue] Don't Change the Address on Service Area Business Listings Google News: Important Changes & Features 5
C Service Area Business Links Local Search 8
divotagency Service Area Business - Multiple locations Google My Business & Google Maps 4
ValerieM Suspended Listing for longtime service area business Service Area Businesses 9
Adam C. Residential Address For Service Area Business Google My Business & Google Maps 2
Nicole Basham Multi-service Service Area Business: GMB Optimization Advice Needed Service Area Businesses 2
Nathan_NZ How to best set-up a Service Area Business Service Area Businesses 2
Craig McBreen Citations for service area business Citations 16
E.Dieter Martin 1 service area business, 1 "office", 2 phones, 2 GMB listings. Merge without losing reviews? Service Area Businesses 1
berto When did Google My Business start using MSA metro for service areas? Service Area Businesses 2
B Service-area business cleanup Help & Support for Google Local 9
annatindal GMB Setup - New Business, Second Service-Area Business for Owner Google My Business & Google Maps 14
Brittany Barkes Service Area Business with Virtual & Home Address Service Area Businesses 2
djbaxter Which service-area business types perform best in local search? Service Area Businesses 0
A Service Area Businesses & Multiple Locations Local Search 19
Ian Hammond Siri for service area businesses (SABs) Local Search 4
nmosier85 Bulk Verification for Service Area Business' Multi-Location Issues 6
Rich Owings Switching from service area business to address Help & Support for Google Local 4
J Service Area Business Suspended Service Area Businesses 16
Nick Lansing How to fight back on a Service Area Business suspension? Service Area Businesses 3
B Client not actually a service area business Service Area Businesses 4
L What kind of schema json markup for a Service Area Business? Local Search 4
brettmandoes Licensees with (almost) Overlapping Territories (Service Area Business) Multi-Location Issues 5
JoyHawkins Google Launches New Sign Up Process For Service Area Businesses Service Area Businesses 11
Tim Colling Huge Change for Service Area Businesses in Google My Business Service Area Businesses 129
Steve Attarian Service Area Business with poorly located small retail center. NAP, Categories, Dashboard Data 1
N Multiple GMB for Service Area Business Multi-Location Issues 2
N Multiple GMB for Service Area Business Multi-Location Issues 2
Linda Buquet Review Warning for Service Area Businesses - via @philrozek Local Reviews 0
A Google My Business - Service Area Towns Local Search 9
Garrett Sussman An Online Review Playbook For Service Area Businesses Local Reviews 0
PaulSteinbrueck Location vs Service Area Business Google My Business & Google Maps 3
D Filtered Service Area Business Service Area Businesses 5
Dino Filtered Service Area Business Service Area Businesses 5
Michael Charvet Direct Review Box Link for Service-area Business on Mobile Device. Possible? Local Reviews 7
cmwetherell Ranking well only near geographic location of business despite using service area Local Search 1
C Service area business showing on Maps Google My Business & Google Maps 2
D Moz Local and Service Area Business Service Area Businesses 8
Dino Moz Local and Service Area Business Service Area Businesses 8
B Question about multi-location service area businesses Multi-Location Issues 9
B Question about multi-location service area businesses Multi-Location Issues 9
James Watt Bug when claiming a service area business? Google My Business & Google Maps 1
James Watt Non Service area businesses that don't show an address? Google My Business & Google Maps 7

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom