cwtaylor

Member
Joined
Oct 16, 2012
Messages
6
Reaction score
2
Alright, so we this client: The Car People, in Nashville. The client opened his first location on Spring St., then later bought out PAC Auto to open a second location on Dickerson St. Lately, we noticed that the Dickerson location wasn't ranking. I found that the previous business owner at Pac Auto had already built up a good web presence and that *sigh* our client was using their old number.

Basic NAP violation, ok, got it. But what to do next?

I decided to update PACs citations with The Car People's business name and website. Where I was unable to edit or where listings were already claimed, I just reported PAC auto as closed.

But yesterday I noticed not only was the Dickerson location still not ranking, but the Spring street location had indeed dropped several places too!

What kind of beast have I stirred?!

What kind of signals am I sending to Google that are devaluing the Spring st. location? Will things get worse before they get better? What can I do to make some progress on one without hurting the other?

Is it worth trying to get the previous business owners logins (not likey)? Talk to The Car People about getting a new number (not impossible)? Is it worth trying to get the site in order to build separate landing pages for each location?

Thanks in advance!

Nick
nick@cwtaylormarketing.com
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Hi Nick, when did you verify the new listing? Because it's kinda acting like a brand new listing that has not worked into the local database yet.

Also when you closed the old listing, maybe could have helped some if you had noted the new name and linked to the new listing.

Sorry running to Dr appt I don't have time to look into it more right now.
 

cwtaylor

Member
Joined
Oct 16, 2012
Messages
6
Reaction score
2
Hey Linda--Thanks for getting back to me. Which new listing/old listing? We've done verifications on Google, Yahoo, Yelp, Bing and YPs but that was over two months ago. No verify was req'd when I did updates to directories last week. Is that what you're asking? Wouldn't associating Pac Auto with a "new" name and link for The Car People create even more of a mess since it could be seen inconsistent with NAP?
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
No sorry, not talking citations or anything - talking G+ Local. (I always talk about G+ L never anything else, or hardly ever.)

So I was asking when you verified G+ L because it's acting like a new listing and if it's newly verified or there was a problem and it started over as a new listing that could be why it's not ranking.

Also is it in the new or old dash? I have a specific reason for asking.

Re open/closed. There is a Pac Auto market closed.
 

cwtaylor

Member
Joined
Oct 16, 2012
Messages
6
Reaction score
2
Linda-Google+ page for both Spring and Dickerson was verified 2+ months ago along with Yelp, Yahoo, Bing and YPs on the new dashboard.

Here are links to their pages for reference:

The Car People (Dickerson)
https://plus.google.com/111055983383024416309/about

The Car People (Spring st.)
https://plus.google.com/104607620927053645523

Pac Auto Service
https://plus.google.com/100963913910641056954/about

I really appreciate you taking a look at this in advance.... :)

Also, here's a response from the pro.moz forum, just for fun:
"
You're probably not looking at a quick fix any way you slice it but here's what I would do:

  1. Create a new Google Plus Local page for the Dickerson address. (edit: Don't think he means another one, I wasn't clear that I'd already created one)
  2. Claim/Create as many listings as possible for the Dickerson address
  3. Create a landing page on the client's site for both addresses
  4. Link each Google Plus Local page to the location specific landing page you created
I think you do those four things, you'll be fine.

"
 
Similar threads
Thread starter Title Forum Replies Date
D A client has 3 verified GMB's across 2 states,with service pages for each location. Should service pages have only their respective locations address? NAP, Categories, Dashboard Data 1
M Client Says SEO Should Be Paid By Commission Only Consultant's Corner 15
Garrett Sussman How Often Should You Be Meeting With a New Client? Local Reviews 3
Travis Van Slooten Client Has Two Physical Locations - Should I Have a Location Landing Page for Each? Local Search 15
Garrett Sussman Why Your Clients Should Argue With Unhappy Reviewers Local Reviews 2
Garrett Sussman When Agencies should say No to Reputation Management Clients Local Reviews 4
Linda Buquet If you Baffle Clients with Bull Hockey & Geek Speak - You should Read This Consultant's Corner 8
Amber Robinson What account should I use when reporting duplicates- clients or personal? Help & Support for Google Local 7
N What category should be selected for such business in GMB? Google My Business & Google Maps 6
R What steps should I take to get my suspended and denied Google My business approved? Help & Support for Google Local 1
AndySimpson Google My Business Opening Date - What Date Should You Use? Google My Business & Google Maps 2
H Should I filter these self referrals? Organic SEO 1
NickB-Tampa Should all the phone numbers on the landing page to our GMB listing be included in the structured data? Google My Business & Google Maps 2
Jason_Parks1 How Should I Structure Suite Numbers with a New Office? Moving or Name Changes 1
Koray Tuğberk GÜBÜR Two Different Business Places at the Same Address: Should I Add Them to GMB? Local Search 1
D Should I Bother Updating NAP on Business Listings and 3rd Party Sites? Citations 7
raellovepie Redressal Form - What Should I Expect? Spam on Google 2
IanJohnson Office destroyed in hurricane, what should we do about the GMB listing? Google My Business & Google Maps 1
NickB-Tampa Should a physician's assistant have their own GMB listing? Google My Business & Google Maps 7
Kayla Adam What Strategy Should Been Used for My Wellness Clinic Local Search 5
Brian Barwig Why You Should Embed a Google Map on Your Website Google My Business & Google Maps 1
D Competitor is constantly suggesting new areas of service. What should I do? Google My Business & Google Maps 1
DanielTexasLira Business acquires another business. Should I rename the old GMB listing or label it as "Permanently Closed"? Google My Business & Google Maps 2
lincolnchan Branded KW Getting Outranked By Competitor... but neither should have GMB All Things Google My Business [PRIVATE] (LocalU) 2
N Should I use a GMB Website to get a citation and links? Google My Business & Google Maps 2
H Should I create a GMB if there is no 3-pack in the SERP? Google My Business & Google Maps 3
djbaxter Google: All Guests Posts Should Be Nofollow, Paid or Not Organic SEO 5
W Should multiple nearby hotels target the same area attraction? Recycle Bin 0
DanielTexasLira Should multiple nearby hotels target the same area attraction? Local Search 5
Ellen How Should We Be Updating GMB Hours Related to COVID-19? Google My Business & Google Maps 6
J Should I Create a GMB Website Google My Business & Google Maps 7
Tim Colling Should you *delete* your GMB listing if you're a "national" business? Google My Business & Google Maps 16
KristiSimone Cookies pop-up on website is trending. Should we add? Websites, Software, and Security 5
A Should I update Joomla Websites, Software, and Security 14
H Biz with a product specific domain - should they have two sites? Local Search 2
M Should we use "near me" in our keywords? Local Search 14
M New, Small Business Located Inside Larger, Established Business: What Should I Have Done? Local Search 0
Kevin Marshall Should I Create a New Email Address For Citation Work? Citations 11
JoshuaMackens We Should Do Awards! Forum Tech Support 5
Dino Should I get rid of this high traffic page on my website? Organic SEO 5
P How should you optimise the description in GBM - Should you use links to your sites? Google My Business & Google Maps 2
JoyHawkins When Should you File a Disavow? Organic SEO 15
MarianoF A brand name too long for a Title Tag. Should I include it there anyway? Local Search 11
Oliver Keates GMB Categories: How many should I have? Google My Business & Google Maps 3
Vicky Trainor One Business, 2 Websites, 2 GMB Profiles - Should I merge Everything?? Google Duplicates & Merges 14
Oliver Keates Should I be encouraging customers to leave a review on GMB Local Search 10
Durandl Should I spam my Business name in GMB to rank higher? Google My Business & Google Maps 8
R Free Webinar: How Agencies Should Package and Sell Review Management Services Events 0
Tim Colling This should be moved to a new thread of its own, right? Local Search Experts Forum 4
vivekrpatel Should we build citation for lifestyle blog/magazine? Citations 9

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom