Struggling with "Have AI Check Prices". No calls despite high map pack rank.

[Tpow]

We rank well for water heater repair in Silver Spring. MD. Automated calls are enabled.

I ran a test to see what results I would get for that service in that zip via the "Have AI Check Prices" button.

Of course I was waiting by the phone if we got an AI call. I even turned off our phone tree for the test, even though the AI is supposed to handle it well.

I got my email report. The two biggest companies got called, a long list of other local companies did not. The email says they "couldn't" contact the other businesses, but I'm sure that's not true.

According to this test, Google feeds only the two biggest companies business for this and leaves everybody else out.

What are other people finding for this? Our GBP interactions are way down this month even though our map pack visibility is the same.

 

[fisicx]

Don't trust AI. In fact don't even trust Google.

I've not heard anyone get good results from the AI check prices feature. I suspect there will be some niche businesses that have done well but the algo appears to be completely random.

But....

I see your competitors open 24 hours. They also have a schedule button on their GBP.

Or it could just be how Google felt on the day. There are way too many variables at play to give a meaningful answer.