- Joined
- Feb 25, 2014
- Messages
- 596
- Solutions
- 13
- Reaction score
- 492
This one is interesting to me. Someone contacted us because their GBP listing was suspended.
They filed an appeal and submitted their info, etc., and it was denied. They received a Case ID, then contacted us for help. The Case ID is now closed/denied.
Ready for the fun? How do I resolve this?
They are a counselor with their name and degrees in the business name. They have an LLC filed and it has their name and degrees and the LLC at the end of it. All good, no issues there.
The problem is that EVERYTHING points to their house, not the office.
Articles of incorporation,
Tax documents,
Business insurance,
etc
They have a lease agreement with the business name and address, and since they are a counselor, they do get checks from insurance companies (which have the business address), but everything else goes to their house.
They don't have any utility bills, as it's all included in the lease.
So they did the video walkthrough, from outside to inside, and they have signage, etc outside and inside the building. The video looks like it passes without a problem, but there are no bills or legal documentation (aside from the lease agreement) that says they're physically at that location.
Any thoughts on how to proceed on this? I guess they've been suspended since March, but only recently noticed. They filed an addressal the other week; that's now closed.
They filed an appeal and submitted their info, etc., and it was denied. They received a Case ID, then contacted us for help. The Case ID is now closed/denied.
Ready for the fun? How do I resolve this?
They are a counselor with their name and degrees in the business name. They have an LLC filed and it has their name and degrees and the LLC at the end of it. All good, no issues there.
The problem is that EVERYTHING points to their house, not the office.
Articles of incorporation,
Tax documents,
Business insurance,
etc
They have a lease agreement with the business name and address, and since they are a counselor, they do get checks from insurance companies (which have the business address), but everything else goes to their house.
They don't have any utility bills, as it's all included in the lease.
So they did the video walkthrough, from outside to inside, and they have signage, etc outside and inside the building. The video looks like it passes without a problem, but there are no bills or legal documentation (aside from the lease agreement) that says they're physically at that location.
Any thoughts on how to proceed on this? I guess they've been suspended since March, but only recently noticed. They filed an addressal the other week; that's now closed.
