Recent content by ashley.smith

No, it just gives me the option to request access again.

I'm trying to gain access to one of local GBP listings, but my request went unanswered, so now I just have a duplicate in my account. I don't have access to the email account that is attached to it, and the person who did no longer works for the company. Any ideas on how to get access? I'm not...

Thank you so much! I'll give it a shot.

Our company works under an acquisition model. We are constantly acquiring smaller businesses that then need to migrate into the master brand. However, Facebook is now saying that after having done one merge, we cannot merge any other pages into the master brand page. Does anyone have a workaround?

Great, thanks everyone!

We have a bit of a mix -- some brick and mortar, but mostly SABs.

I manage listings for some pest control companies and am unsure about how to represent the business hours. We only do service for a set number of hours per day, but we take calls 24/7. After hours, the calls go to a call center. Managers of the businesses think we should be able to list our...

It must've been a glitch yesterday. I can't replicate it today either. Thanks all!

https://www.google.com/search?q=Rentokil+Steritech+Pest+Control&ludocid=18345531906792981970&lsig=AB86z5UKJQ1tcblVaBvFaNDMS-YI#fpstate=lie&lrd=0x4ca64b228cabb6b1:0xfe986c1207fd85d2,1,,,

When I sort chronologically to put newest reviews first, this review from 5 years ago goes to the top. Is that because it's from a Local Guide?

We've had some disappear recently and were wondering if it was due to our third party review generation efforts producing too many at one time.

I know that getting "too many" reviews within a short period of time can be flagged Google as spammy activity, resulting in those reviews being removed. Is there any sort of benchmark for how many constitutes too many?

Are you able to PM me these instructions? This would be very helpful!

I can confirm the "Google bug" hypothesis. This has happened to some of my listings and Google doesn't seem to have an answer.

I manage many listings across multiple brands, and I have 6 in particular that are showing 0s across the board for Discovery Insights in March. No searches, no calls, nothing. This is very unusual for us to have no numbers for a published location. I have been on the phone with GMB Support for a...