Recent content by Kurt Steinbrueck

I get that people don't see the same rankings, but Joy's video said that there are trends. You can know if you are generally showing up or not or if you are improving on average. I don't think that's vanity. Yes, if you are getting more calls than you can handle who cares, but if you're not and...

A couple of weeks ago Joy posted a video, ""Position 1" Doesn't Exist Anymore..." In the video she recommended checking rankings by looking at multiple ranking reports (a hundred or more). Does any know of ranking software that does that? I've used BrightLocal, but I don't think we'd be able to...

Thank you all so much. I'll get access to the client's business email and start by trying to claim the profile, then move on to the form, forum, etc. if needed. I'll let you know what happens. Thanks again!! Kurt

Hi Everyone, I have a new client whose GBP was hijacked. Someone took over his GBP, changed the business name, the email address associated with the GBP, and the phone number, but kept the content, reviews, and physical address. Someone or something (other than my client) also created another...

Thanks for the tip. Sorry about the link. Apparently, I need to refresh myself on the rules. I'd be happy to edit the post and remove the link; however, I'm not seeing the option to edit. How can I edit the post? Thanks, again! Kurt

Hi Everyone, I’m hoping someone here may be able to point me in the right direction regarding a missing Google Business Profile review. A legitimate customer review was posted for our business back in late February, but it has never appeared publicly on our GBP. The customer confirmed the...

Update... I appealed the reviews yesterday and this morning Google responded indicating they removed the reviews. I checked the GBP and they are gone. Woohoo! In case it helps anyone else. Because the reviewers had said the client did "illegal" work and threatened to prevent anyone else from...

Thank you. Appeal submitted.

Hi Everyone, I have an electrician client who got two 1-star reviews from two women, who are roommates, accusing them of doing illegal things, which they didn't do. I believe the legal accusation is against Google's guidelines and the assertion is false. So, we flagged the reviews. That was...

That's a good point to note. I don't disagree. However, Jason also seemed to be saying that he found that review recency was responsible for the dramatic differences in rankings...unless I misunderstood that point. But that's what I was asking about.

Interesting. Have you controlled for other factors like competition, location, whether the location is open, etc.?

I have. It seems almost every new GBP we create gets suspended within a couple of days and we've seen some suspensions after edits. In each case, I've appealed the suspension with documentation, and the GBP has gotten reinstated, and I didn't make any changes to the GBP info.

Thanks...and I'm not bothered by the explanations. I just want to figure why I'm not getting results. I have Google Analytics for the landing pages, but I haven't done heat mapping. Do you have a tool/plugin you recommend? (It's a Wordpress site). I have 2 ads in the ad group, each ad with the...

Hi fisicx, Thank you for your reply. Below are my responses. The ads have a score of excellent. It's a single campaign with one ad group at a time. We tried a more general ad group and then tried one that was very specific to a type of client. Neither performed well. With the specific ad...

Hi Everyone, I've been creating and running Google Ads campaigns for companies for several years now and usually have good results. However, I have one campaign that I have struggled to get even the few conversions I've gotten. I'm at a loss at this point. So, I'm looking for a Google Ads...