- Joined
- Dec 3, 2013
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Hi Everyone,
I have an electrician client who got two 1-star reviews from two women, who are roommates, accusing them of doing illegal things, which they didn't do. I believe the legal accusation is against Google's guidelines and the assertion is false. So, we flagged the reviews. That was back on March 27. I went into the reviews management tool, and both reviews are still showing as "Decision pending".
Joy's video on this process indicates to wait at least 3 days for a decision. So, this is way past that.
Do I need to wait until a decision is made or should I appeal the reviews?
Thanks!
Kurt
I have an electrician client who got two 1-star reviews from two women, who are roommates, accusing them of doing illegal things, which they didn't do. I believe the legal accusation is against Google's guidelines and the assertion is false. So, we flagged the reviews. That was back on March 27. I went into the reviews management tool, and both reviews are still showing as "Decision pending".
Joy's video on this process indicates to wait at least 3 days for a decision. So, this is way past that.
Do I need to wait until a decision is made or should I appeal the reviews?
Thanks!
Kurt
