GMB Still Pending After 1-Month

[bryanrainey]

Hey all - I recently joined (today) and hate to ask for help before my membership is even 3-hours old But, I'm at a loss as to what to do here.

My client has a GMB profile that was post-card verified on 10/17 and yet 1-month later is still in "pending" status. I've submitted several support tickets without any replies or assistance. Any phone number I call simply sends you back to the support form online.

GMB Maps URL: eMaids of Delaware

Any help, advice, or direction is greatly appreciated.

Bryan

 

[BenFisher]

Open a thread at support.google.com/business/ and let me know the URL. Include all business details, including a dashboard URL and proofs. Also, your last case ID and I can escalate this to Google.

 

[bryanrainey]

Hey Ben - That would be amazing! Doing it now.

 

[bryanrainey]

Hey Ben - Posted into support.google.com/business/ with all requested info. Let me know if you need anything else.

Support Thread: I have a listing that was post-card verified on 10/17, yet is still "pending" 1-month later. - Google My Business Community

Thanks again!
Bryan

 

[BenFisher]

Cool Bryan, replied.