More threads by luischavez0104

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Aug 16, 2021
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Hi,
We had an instant GBP verification on 10/13 through email. Following that, the listing was pending and on 10/17 listing was suspended. On 10/19 we submitted the reinstatement form and on 10/28 replied to the suspension email asking for an update. Afterwards on 11/4 we submitted another reinstatement form and used the phone bill as proof . On 11/14 we submitted another reinstatement form since it's been 10 days.
Has anyone experience Google support not replying to reinstatement request for 3+ weeks?
Are there any next steps we can take?
Thank you!
17366969993933477960 Profile ID

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Last edited:
Joined
Mar 28, 2018
Messages
45
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3
Hi,
We had an instant GBP verification on 10/13 through email. Following that, the listing was pending and on 10/17 listing was suspended. On 10/19 we submitted the reinstatement form and on 10/28 replied to the suspension email asking for an update. Afterwards on 11/4 we submitted another reinstatement form and used the phone bill as proof . On 11/14 we submitted another reinstatement form since it's been 10 days.
Has anyone experience Google support not replying to reinstatement request for 3+ weeks?
Are there any next steps we can take?
Thank you!

I have experienced 30 day waits since about the beginning of October. There was a bug of sorts that caused profiles to get suspended for minor changes, resulting in a tremendous backlog of these cases. I still have a couple that were started late October and have not received a reply yet.
 
Joined
Aug 16, 2021
Messages
31
Reaction score
6
I have experienced 30 day waits since about the beginning of October. There was a bug of sorts that caused profiles to get suspended for minor changes, resulting in a tremendous backlog of these cases. I still have a couple that were started late October and have not received a reply yet.

Hi Sarah, thank you for the insight! Are there any articles on this specific bug/glitch that you're aware of?
 

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