JoyHawkins

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I'm looking for the best examples you have where a business owner adds a response to a negative review that frankly does more harm than good (or is just funny). Here is an example that Tom Waddingon sent me that is my current favorite.


bad Review response.png
 

keyserholiday

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This reply was removed after I help to educate the owner on best practices
quam.PNG
 

keyserholiday

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Running horse doesn't horse around when it comes to review replies.
running horse.PNG
 

keyserholiday

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Battle of the fake reviews, and yes they do have fake reviews and no this is not me.
i see your fake reviews.PNG
i see your fake reviews.PNG
 

DMG

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I had a nightmare client for a couple months. When I fired him (for being self-sabotaging and uncooperative), I read his Yelp responses. He always blamed the patient for being illogical and childish.

I recommend never working with a prospective client who starts off their response with "Not to be snarky, but...." :p
 

Timothy

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This was a private post but really tickled me. My friend, the owner, is Assyrian.
assyrian-cuisine.png
 

Digitaldar

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This reply was removed after I help to educate the ower on best practices

I don't know why but I just had to look this up. Someone is on crack :) As a response to one poor review the owner says we don't have waiters (reviewer used the word waitress).

In the same timeframe (1 month ago), a customer indicates "Mary Beth was our server, she was awesome." The owner responded with "I will let Mary Beth know you were pleased with her service".... wait... I thought you did not have servers :)

#thisistoofuntostop
 

keyserholiday

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I don't know why but I just had to look this up. Someone is on crack :) As a response to one poor review the owner says we don't have waiters (reviewer used the word waitress).

In the same timeframe (1 month ago), a customer indicates "Mary Beth was our server, she was awesome." The owner responded with "I will let Mary Beth know you were pleased with her service".... wait... I thought you did not have servers :)

#thisistoofuntostop

We had a business owner upset that his full name was used in a negative. He had bought fake positive reviews mentioning him by name.
 

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