Recent content by Stefan Somborac

I second @JS Girard - This is amazing! Thanks for sharing that with the community.

When you claim an existing Business Profile, verifying it is the last step in the process. At this point in the process, you should see an unverified instance of the profile in your Business Profile Manager. Check https://business.google.com/locations If you see it there, try to verify it. If...

@fshehu - That form is for denied appeals which, for North American users, means it's for suspension cases. It is linked from this support document: Fix suspended or disabled profiles I don't think it would produce results if you tried to use it for a verification-related issue. If you've used...

If you get a “No more ways to verify” error message when trying to verify your Google Business Profile, you need to contact the support team. There’s a trick to that. Start with the verification status tool: https://support.google.com/business/workflow/12825603 When the verification status...

@luischavez0104 - Here's a huge leap forward thanks to @timcapper and @krystaltaing. Google Actions Center offers a collection of integrations which includes restaurant bookings, things to do bookings for tours, etc. See https://developers.google.com/actions-center. The "Book online" button is...

@retrovertigo - It appears this process is in flux. Google recently told me that it was intentional for merge requests to send users to the verification status tool. They have since changed that; merge requests should be handled by the general form: https://support.google.com/business/gethelp -...

@Stormverb - I don't have all the answers, but made some observations that might be helpful. 1.) I spoofed my location to the spa address and searched for "botox" and "microneedling". On Maps, Coastal Health was first for both. No surprise; you'd expect them to be first when searching for a...

@retrovertigo - You're starting with the "Get Help" form. https://support.google.com/business/gethelp. It is a catchall for problems that don't have a "specialized" contact form. There are three such specialized forms: Reviews: https://support.google.com/business/workflow/9945796 Suspensions...

Local Falcon as a Spam Fighting Tool Joy wrote a comprehensive post on how to report map span. It focuses on gathering proof and taking action. For the very first step—finding potential spam—a geogrid tool is great. Simply click a pin to see which profiles are ranking at that location. See a...

Use A Geogrid to Locate Where an SAB Ranks We know the service area doesn’t impact where a profile ranks, yet when you search for something like “plumber near me” the search results are likely to include some SABs that service your area. Google has some location awareness for SABs. If this...

Use LocalFalcon To Check For The Local Filter When the local filter is in play, instead of showing the typical ranking pattern, you can expect to see one of two patterns: 1.) The profile doesn’t rank in huge sections of the grid, which indicates that the profile has largely been filtered out...

I recently saw a comment from a well-respected local SEO saying that they're not a fan of geogrid rank checkers. I was really surprised by the comment because I find geogrid scans really helpful for a bunch of different things. In fact, when it comes to troubleshooting GBP ranking problems...

Never. :(

@warrenpd - I went down this rabbit hole about 6 months ago. I was working with a self-storage company and a few of their competitors had the "Book Now" button pointing to their own websites instead of a 3rd party platform. I contacted support about it a few times but got no concrete feedback...

Interesting! Thanks for sharing that discovery.