Recent content by Stefan Somborac

Interesting! Thanks for sharing that discovery.

@JS Girard - For a keyword without much competition, I've seen a profile rank over a long distance. 200km seems a bit far, but I think it's worth exploring. Compare low vs. high competition keywords. Use a grid tool like LocalFalcon and set up a grid that covers the whole area. Not only will...

@interiorguy - Google's support document, Fix suspended or disabled profiles, is surprisingly helpful. It includes details on what kinds of documents Google wants and how to submit an additional review to a denied request.

@joshejdjdjdjdndn - Yes, waiting up to 2 weeks is sometimes all it takes. Every day or two, search for your Business Profile by name. (Or name + city, as described in Find your business on Google.)

If a business is located outside of city limits, the Business Profile won’t rank well for queries containing the city name. (Examples here: https://www.sterlingsky.ca/physical-vs-mailing-address/) Personally, I like to visualize this with a map that shows both the location of the business and...

I didn't know Firefox could do that! Thanks for sharing. Firefox is underrated! For Safari users, you can do it in two steps: File, Export as PDF Open the PDF in Preview and Export to JPEG (or other image format)

@Dennis - I suspect that the profile is an SAB, right? That would explain why there's no link to claim the business. If it is an SAB, check out this method for claiming a service area business listing.

Sometimes, a screenshot of the full Google search results page is really helpful. I use full-page screenshots for: Seeing both the local pack and organic results at the same time Visualizing all the features on the page, such as AIO, LSA, PAA, local pack, videos, etc. Getting an understanding...

@vinn12 - Merchants have three shots at fixing a suspended profile, in this order: Appeal RE-Appeal Escalation in the community forum You should try option 3.

@luischavez0104 - No! Google support either 1.) didn't answer the question or 2.) said that it would just take time for their systems to crawl the site, recognize the booking page, and enable the "Book now" button automatically. I don't think that's true.

@GrizPrime - Here's an example of what @JS Girard mentions. Note how this SAB has 3 service areas far enough apart that the GBP map zooms out and shows all 3 individually, instead of merging them into a single polygon. If your client has a service area in TX, it might explain the map. Although...

Maybe the support team from that third-party service can help? After all, it's their product that should be sending data back to GBP once a booking completes!

@mrmhendrix - Are your booking links pointing to the business's own website or to a third-party service? Google's support documentation says that you'll only get data here if you're set up with a provider and not links to your own site (i.e. custom links).

@Sabir - I'll leave it to @Joe Burnich to dig into the specifics. I'll just add some important general information. Rankings are not only about review count. (Or review rating. Or even review velocity.) Yes, reviews are important, but there are many other ranking factors. Google lumps them...

@Shahid Anwar - Google blocking category changes is pretty new. I haven't actually worked on one of these cases, but saw a tweet showing that users can appeal Google's rejection in the appeals tool. (h/t @Syed Amir) This is what you're talking about in your post above, right? Short answer...