2-star review attacks

[keyserholiday]

FYI, multiple garage door companies are getting hit with 2-star reviews. The spammers are targeting multi-location brands. The first attack happened last Sunday. One brand received 222 2-star reviews across 24 locations. On Saturday another brand received 71 2-star reviews across 8 locations. Today another brand was hit with 10 2-star reviews across 2 locations. Most of the profiles are set to private, but they have slipped up and set a few to public.

 

[Colan Nielsen]

Thank you for the heads-up Jason.

 

[ElizabethRule]

Is Google taking these reviews down at all? The spam filter seems to be doing a lot more lately to combat these fake review attacks, wonder if it will kick in to remove these if it hasn't already.

 

[keyserholiday]

Is Google taking these reviews down at all? The spam filter seems to be doing a lot more lately to combat these fake review attacks, wonder if it will kick in to remove these if it hasn't already.

I checked as some of the business profiles and some of the reviews were removed, but a lot are still live. From what I can tell, they are targeting businesses in the midwest and east coast. You be able to see them in the Gold forum as Amy escalated them.

 

[Joey Abna]

We only have one chain of garage door clients. We haven't seen a review attack but I have had multiple scammer requests for profile ownership this week. Sometimes I think the profiles are in a scammers CRM tool and are on a schedule to try and hijack.

 

[keyserholiday]

We only have one chain of garage door clients. We haven't seen a review attack but I have had multiple scammer requests for profile ownership this week. Sometimes I think the profiles are in a scammers CRM tool and are on a schedule to try and hijack.

There are three different sets of reviewers. This 2-stars are targeted the Midwest and East Coast. There is a group posting 1-star reviews on the upper east coast. I have heard that several garage door companies are getting an increase in ownership requests too.