dank402

Member
Joined
Jun 8, 2016
Messages
27
Reaction score
2
I am working with a client to get their hospitals and clinic locations verified on GMB.

We started by verifying the hospitals then the clinics and cleaning up the many doctor/department duplicates using Map Maker, but I can't for the life of me figure out how to get the pink shading that designates other hospitals in the area for our campus.

It's my understanding from reading some other forums that this feature used to be baked into Map Maker but it was abused and removed? I created a boundary/grounds for the Hospital Campus and that seems to be as much designation as I can add without Google's help.

Here's a link to my verified listing for the Hospital in Map Maker: https://www.google.com/mapmaker?q=M...614738&lyt=large_map_v3&hyaw=286.192363082278

First time poster here, longtime reader. Thanks in advance for your advice!
 
Last edited:

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 18, 2012
Messages
4,013
Solutions
7
Reaction score
3,389
Hey There.

I think your answer can be found here:

For the hospital you indicated as displaying properly, the primary category in Google Map Maker was "Hospital". For the hospital you indicated as not displaying properly: The primary category was set to "Grounds / Boundary" with a secondary category of "Hospital". I applied an edit in Map Maker to make the primary category "Hospital".
 

dank402

Member
Joined
Jun 8, 2016
Messages
27
Reaction score
2
The location has a category of Hospital, but I cannot designate a category of Hospital to a grounds/boundary. The option does not exist in the drop down menu.

I appreciate your reply, but that forum thread is almost 3 years old, and I suspect Map Maker has changed a bit in that time...

Here's what I am seeing on my end

Screen Shot 2016-06-10 at 10.40.27 AM.jpg

Screen Shot 2016-06-10 at 10.40.27 AM.jpg
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 18, 2012
Messages
4,013
Solutions
7
Reaction score
3,389
Okay here's what I've heard so far.

From DDave (MapMaker TC):

First of all, it needs to be an unnamed boundary, the name they added is a description and is not allowed. The website also needs to be removed. The boundary needs to be just blank with no information about the hospital.
When Google split POIs from boundaries a lot of issues cropped up, one of them is that some categories were no longer available to the boundary features. I can't remember if "hospital" was one of them, but there's nothing we can do in Map Maker other than report it to Google, which they have already done. They just need to wait for Google to process the request, and we can escalate it if it's still pending after a month.




I'm still talking to them but I would undo that last edit you made on June 9th: https://www.google.com/mapmaker?gw=39&fid=0x87938d1151a984b3:0xf042f158d98700a0
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 18, 2012
Messages
4,013
Solutions
7
Reaction score
3,389
Okay so all you need to do is undo that I edit I referenced. I approved your edit to add the boundary to the listing for the hospital and sent an escalation to Google to make the category a hospital since it's something only they can do. I'll post back here when I hear back. Not sure how long it will take. Sometimes 1 day, sometimes a week or 2.
 

Flash

1
Joined
Jul 20, 2012
Messages
177
Reaction score
46
Thanks for pinging me Joy.

There is no direct way to influence the colouring any longer since POIs and their boundaries were separated. The best you can hope for is to mark that the hospital belongs to the boundary, which I can see you already did.

I've submitted a report asking that the shading be added, but I can't promise that will work.

As a note, I've made an edit to remove the name and website from the boundary. Boundaries and POIs were purposely separated, and since all that information is present in the POI it does not get duplicated on the boundary.
 

dank402

Member
Joined
Jun 8, 2016
Messages
27
Reaction score
2
Thank you both for clearing that up. I knew I came to the right place! Seriously can't thank you enough for investigating that and providing this advice.

I also didn't realize I was doing something wrong by "over labeling" the boundary and including the website, so thanks for pointing that out. I am definitely new to Map Maker, but want to play by the rules :p, it's an incredibly effective tool.
 

dank402

Member
Joined
Jun 8, 2016
Messages
27
Reaction score
2
Just checked on Maps and noticed the change went live! Thanks again to everyone who helped me sort this out.
 
Similar threads
Thread starter Title Forum Replies Date
H Map Pack Ads for Service Area Business Google My Business & Google Maps 4
M Decreased traffic to Google maps due to local service ads Paid Search and Local Service Ads 1
K How to attribute PAID MAP Ads vs a ORGANIC MAP / GMB traffic Google My Business & Google Maps 12
D Local 3-pack Map Ads go to the highest bidder? Paid Search and Local Service Ads 6
Colan Nielsen Google Adding Front-End GMB Editor to Maps NAP, Categories, Dashboard Data 4
G Adding service names to GMB Name leads to showing up on map pack Google My Business & Google Maps 9
J Added a business to maps.... cant see it Google Local 101 3
bhartzer Added New Place on Maps.. Google Puts Location as My House Google My Business & Google Maps 2
G Adding Roads, Editing Road Names & Moving Pins in Google Maps Google My Business & Google Maps 3
Durandl How to show local search ads on Google Maps alone? Google My Business & Google Maps 2
James Watt Ads heading to Google Maps Paid Search and Local Service Ads 5
M Adding 2 Pins On Map Multi-Location Issues 0
M Adding 2 Pins On Map Multi-Location Issues 0
Linda Buquet Google Ads Dominating on Google Maps App by Joy Hawkins Google My Business & Google Maps 2
Linda Buquet Google Testing Paid Local Shopping Ads with a Map Pack? Google My Business & Google Maps 3
Louis Nava Local Carousel Map Ads? Local Search 1
Chris McCreery Adding Extension numbers via Map Maker to lawyer listings Google My Business & Google Maps 5
deanPlumberseo Google Maps Ads - What does it mean for us? Google My Business & Google Maps 3
S Local Services Ads - Fake Reviews Local Reviews 1
djbaxter Passage based rankings, core web vitals, responsive search ads: A rant Google Algorithm Discussions 0
K GMB Adding Old Business Name & Putting True Name in Parathesis Only In English Browser Google My Business & Google Maps 1
Professor M Is Google thinking of adding payment capabilities to GMB listings/website? Google My Business & Google Maps 2
djbaxter Enhanced Search added. Forum Software Updates and Technical Issues 0
MatGee Adding Make Appointment Button to GMB Google My Business & Google Maps 1
djbaxter Google on Interstitial Ads: Do what we say, not what we do Organic SEO 0
ryannbull We have added a question to our client's Google My Business Q&A section and it keeps disappearing. Is anyone else experiencing this problem? Help & Support for Google Local 4
L Local Service Ad for Attorney Paid Search and Local Service Ads 1
S Added the Year and Month the Business Started - Listing was Immediately Suspended Help & Support for Google Local 7
djbaxter Google services down Dec 14, 2020: Google Ads, Google Analytics, Search Console, more Google News: Important Changes & Features 1
RobbertKleijwegt Confused after adding Product Posts to listing Google My Business & Google Maps 8
nathangdavidson Anyone noticing reviews not being added to profiles? Local Reviews 5
JoyHawkins Are Local Services Ads Stealing Clicks from Google My Business? A Case Study of 110 Listings Paid Search and Local Service Ads 0
djbaxter SVG added as accepted image format Forum Software Updates and Technical Issues 0
Adam C. Google Ads Phone Support Paid Search and Local Service Ads 6
BenFisher Google My Business Adding Reinstatement Request Google My Business & Google Maps 0
Scott ClientClicks Call Tracking for Local Service Ads Paid Search and Local Service Ads 4
A Will adding a secondary category that requires a physical location trigger re-verification for main service based category? Local Search 1
NexstarNickR Google Local Service Ads: Price Increases due to Bidding Rollout Paid Search and Local Service Ads 3
D Is adding emojis to business name gets penalty from GMB? Local Search 1
N Local services Ad Approach for Businesses with Multiple locations on one GMB Account Paid Search and Local Service Ads 4
N Cost of Local Service Ads (LSA) Paid Search and Local Service Ads 15
J Local Service Ads (LSA) impact on GMB calls? Paid Search and Local Service Ads 2
Bryan Bloom Users added to a GMB but never get an invite.... 👿 Help & Support for Google Local 5
RobertCarnitas Google Merchant Center Product Ads Paid Search and Local Service Ads 1
Scott ClientClicks Local service ads - change link? Paid Search and Local Service Ads 2
djcoppedge GMB Adding Irrelevant Services in Bulk NAP, Categories, Dashboard Data 2
djbaxter Google Ads bug: That mysterious f.txt download file Websites, Software, and Security 0
ganapathy Default Google Ads Extension Phone Number (Advanced information section) in GMB Listing Google My Business & Google Maps 2
NevenaIvanova Adding Floor to Hotel's address? Google My Business & Google Maps 3
djbaxter Ad Blocker Break Room: Chat and Off Topic 0

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom