I'm just curious if anyone else has had terrible experiences with BrightLocal recently. I am so disappointed and will never use them again. I upgraded my account for the rank tracking software. However, most of the locations we manage would show any keyword volume for the location. When I contact their support they told me that they did not support data from that city. It was around 80% of the cities so it's completely useless. Today, one of my employees told me that we ran out of credits for aggregator listings. Last week we had over 150 and we submitted 3 campaigns last week. That's 90 credits. WHen I contacted support and asked for a statement of how I used my credits they told me that they don't do that. I also had some questions for reputation manager and the customer service representative only asnwered the first question I asked. Ignored the rest of my email. I am so disappointed with the software and their service. Has anyone else had any experiences like this?