Bulk Verified Account Getting Suspensions

[cleverlyengaged]

I am experiencing multiple suspensions of locations, each day in the past week there are 1 - 2 additional locations suspended. I am up to 5 suspended GBP locations with 1 now unverified. A week ago, we had all 64 locations verified.

The account has been bulk verified for 2 weeks. I reached out in my email thread to Google's Bulk Verification, but have yet to receive a response.

Content Violation is the only detail I have been given. Some unique aspects of the GBP are that the phone and address are shared by the gas station. However, we manage bulk verified accounts for the gas station and it never faced this issue.

Here is an example of an approved location: https://maps.app.goo.gl/pmGRwNfTcyRetPy6A

 

[keyserholiday]

For the suspended ones, you need to apply for reinstatement. For the unverified one, does it have any reviews and activity?

 

[cleverlyengaged]

We appealed the suspension, but were not successful. Trying to get documentation but it's a little like whack a mole as each day this week, there is a new location suspended.

For the unverified listing, it is the location that was first suspended and we appealed. After the appeal was denied, the listing is now unverified instead of suspended.

A reminder that all of these listings were bulk verified by Google and verified 2 weeks ago. Kind of strange to see the same GBP's getting suspended or flagged for needing additional verification.

 

[keyserholiday]

I used to handle the SEO for The Joint Chiropractic and we would get GBPs suspended from time to time. Again, being bulk verified doesn’t stop suspensions.

Figure out what documents Google needs for a successful reinstatement.

 

[cleverlyengaged]

Right, but to have all locations bulk verified 2 weeks ago only to see multiple suspensions now is odd to me?

Google's Bulk Verification team replied to me with the following about one of the locations:

This email is in reference to the verification of your business profile OXXO, 1000 N Grant Ave, Odessa, TX 79761, United States.

We understand that you are trying to bulk verify . To your query, we would like to inform you that the reported profile is not eligible for bulk verification and need to go through individual verification.

I am pushing for more details as the GBP's were suspended due to a content violation which I am trying to understand. Google is now wanting us to video verify additional locations.

 

[keyserholiday]

Right, but to have all locations bulk verified 2 weeks ago only to see multiple suspensions now is odd to me?

Google's Bulk Verification team replied to me with the following about one of the locations:

This email is in reference to the verification of your business profile OXXO, 1000 N Grant Ave, Odessa, TX 79761, United States.

We understand that you are trying to bulk verify . To your query, we would like to inform you that the reported profile is not eligible for bulk verification and need to go through individual verification.

I am pushing for more details as the GBP's were suspended due to a content violation which I am trying to understand. Google is now wanting us to video verify additional locations.

Is it suspended or unverified?