Margaret Ornsby
Local Search Expert
- Joined
- Jul 22, 2013
- Messages
- 510
- Reaction score
- 238
Hi all,
I'm beating my head against a brick wall with G local at the moment with a dietitian that has 6 different locations within the same city.
She has separate landing pages for each location, and ranks #1 organic and #1 local for dietitian+location for all but one location.
The problem for me is that because she practices out of doctor's clinics, G has twice decided to confuse her dietitian listing with the listing for the doctor office.
For each of her locations the business name listed is "dietitian company name - doctor's clinic name", and she has a single number for all locations. This number is distinctly different from the doctor clinic number.
Because the offices are small, the street addresses are the same (identical) to the doctor office.
If I search for "doctor practice name" the knowledge-graph comes back with the dietitian's listing. People then call the dietitian because they can't read the screen...
I'm confused by the behaviour of combining two business listings together simply because they have the same address. Google has always been able to handle different businesses at the same address. The business names are different from the doctor's and the phone number is different.
This has now happened twice, about six month's apart. So it's not just a temporary glitch...
Renaming the dietitian business name to only her practice didn't stop Google from confusing the two businesses the first time, so I'm not sure whether I should drop the naming convention "dietitian company name - doctor's clinic name".
There are no suites or room numbers in her locations, she's simply using one of the practice offices. So even if I put a fake suite number in there, it's not really the address.
Any suggestions?
I'm beating my head against a brick wall with G local at the moment with a dietitian that has 6 different locations within the same city.
She has separate landing pages for each location, and ranks #1 organic and #1 local for dietitian+location for all but one location.
The problem for me is that because she practices out of doctor's clinics, G has twice decided to confuse her dietitian listing with the listing for the doctor office.
For each of her locations the business name listed is "dietitian company name - doctor's clinic name", and she has a single number for all locations. This number is distinctly different from the doctor clinic number.
Because the offices are small, the street addresses are the same (identical) to the doctor office.
If I search for "doctor practice name" the knowledge-graph comes back with the dietitian's listing. People then call the dietitian because they can't read the screen...
I'm confused by the behaviour of combining two business listings together simply because they have the same address. Google has always been able to handle different businesses at the same address. The business names are different from the doctor's and the phone number is different.
This has now happened twice, about six month's apart. So it's not just a temporary glitch...
Renaming the dietitian business name to only her practice didn't stop Google from confusing the two businesses the first time, so I'm not sure whether I should drop the naming convention "dietitian company name - doctor's clinic name".
There are no suites or room numbers in her locations, she's simply using one of the practice offices. So even if I put a fake suite number in there, it's not really the address.
Any suggestions?