- Joined
- Mar 14, 2013
- Messages
- 165
- Solutions
- 2
- Reaction score
- 81
I haven't had to request ownership of a service area business (SAB) recently, so not sure if this is normal or a glitch.
So when I go into my GMB account and click the add new location button, I start typing the name of the business and a drop-down of possible listings are presented. This is normal.
If I click a business with an address (Ex ""A" in image), the data pre-populates and when I click to process I get the "This listing is owned by someone else, do you want to request access..." and I can go from there to go through the request process.
However, If I click a listing with no address (a SAB), the fields do not populate and i can't proceed to the request access phase (Ex "B" in image). And if I manually fill in all the data, it will create a new listing (a duplicate) which is not good.
I was able to contact phone support for this and they are manually processing the "7-day" request, but just wondering if this is normal or a glitch?
So when I go into my GMB account and click the add new location button, I start typing the name of the business and a drop-down of possible listings are presented. This is normal.
If I click a business with an address (Ex ""A" in image), the data pre-populates and when I click to process I get the "This listing is owned by someone else, do you want to request access..." and I can go from there to go through the request process.
However, If I click a listing with no address (a SAB), the fields do not populate and i can't proceed to the request access phase (Ex "B" in image). And if I manually fill in all the data, it will create a new listing (a duplicate) which is not good.
I was able to contact phone support for this and they are manually processing the "7-day" request, but just wondering if this is normal or a glitch?
