I edited my “address” on my business listing and Google suspended my listing saying:
your Business Profile on Google has been suspended because it was flagged for suspicious activity
So I submitted a reinstatement request and Google said:
Thank you for contacting Google My Business team about your business information being removed from Google Maps!
Based on the information provided, I'm happy to confirm that we were able to reinstate the listing for you. No further action is required on your part to verify it at this time.
I was expecting to be reinstated however when I checked my GMB listing it was still suspended. So I emailed Google and they said:
Your query has been escalated to our specialist team, which will perform a thorough investigation to determine the cause of the suspension. We appreciate your patience while your query is being looked into.
I waited 2 weeks for a response from Google’s specialist team and they never contacted me back. I have not heard from them for 7 weeks now. I did originally reply to the email thread twice and they have ignored my emails.
So, after waiting for the first 2 weeks of Google ignoring me I employed the services of a company that specializes in GMB reinstatement/management etc. I was told by my account manager that there is a bug that Google has to fix before my listing can be reinstated, and they cannot give me any more info other than this as Google does not let them disclose this info.
My question to the community is, can any of you tell me how long this will take? Can anyone shed some light on this for me? I’ve been waiting 7 weeks and I’m completely in the dark. Will it be 3 months, 6 months, a year? Has anoyone had the same issue and had it resolved?
I am loosing business and this is not a good situation for me, so any peace of mind will help - it's not cool to be left completely in the dark. I have a business to run and staff relying on me to keep business flowing in.
If any of you can shed some light on this for me it would be much appreciated.
your Business Profile on Google has been suspended because it was flagged for suspicious activity
So I submitted a reinstatement request and Google said:
Thank you for contacting Google My Business team about your business information being removed from Google Maps!
Based on the information provided, I'm happy to confirm that we were able to reinstate the listing for you. No further action is required on your part to verify it at this time.
I was expecting to be reinstated however when I checked my GMB listing it was still suspended. So I emailed Google and they said:
Your query has been escalated to our specialist team, which will perform a thorough investigation to determine the cause of the suspension. We appreciate your patience while your query is being looked into.
I waited 2 weeks for a response from Google’s specialist team and they never contacted me back. I have not heard from them for 7 weeks now. I did originally reply to the email thread twice and they have ignored my emails.
So, after waiting for the first 2 weeks of Google ignoring me I employed the services of a company that specializes in GMB reinstatement/management etc. I was told by my account manager that there is a bug that Google has to fix before my listing can be reinstated, and they cannot give me any more info other than this as Google does not let them disclose this info.
My question to the community is, can any of you tell me how long this will take? Can anyone shed some light on this for me? I’ve been waiting 7 weeks and I’m completely in the dark. Will it be 3 months, 6 months, a year? Has anoyone had the same issue and had it resolved?
I am loosing business and this is not a good situation for me, so any peace of mind will help - it's not cool to be left completely in the dark. I have a business to run and staff relying on me to keep business flowing in.
If any of you can shed some light on this for me it would be much appreciated.
