Hello Brian
This was actually discussed in the past. You can read the
older post here with the solution that Phil Rozek came with.
His response was
"If we're talking standard PPC, the issue is probably that the location extension is out-of-sync. In which case you'll need to delete the existing extension and add a new one.
If we're talking LSAs, the issue (I suspect) is that someone has probably asked for patients to review the practice through the LSA interface, and not in Google Maps. Reviews you ask for via LSA won't show up in Google Maps, but Google Maps reviews get pulled into your LSAs."
