Flagged reviews not showing the review management tool

[Stevester]

I have flagged multiple reviews for many locations recently and never see the option to check the status of a reported review anymore.

All I see is the option to report a new review.

Any ideas?

Thanks!

 

[Colan Nielsen]

You can ask for assistance at the GBP Forum.

 

[Stevester]

Thanks Colan. I have not been able to get assistance on the forum for this. Have you heard of this issue before? Any idea what could be causing it?

Thanks!

Forum thread https://support.google.com/business...ged-reviews?hl=en&sjid=9638758622869364527-NA

 

[Stefan Somborac]

@Stevester - Short answer: it's a bug!

Flag the reviews. If they are not removed, and the tool doesn't let you appeal, create a thread in the community forum with links to the reviews. A Product Expert may be willing to escalate them.

 

[RMortis]

I've been seeing this issue, too.

Never appear in the Google GUI
Never get any e-mails they were submitted or received
Never get removed

Tried the community forum and it was a dead end.

Seems like there HAS to be a better way