BrianDooley

Member
Joined
Jun 4, 2019
Messages
1
Reaction score
2
I've run into a new problem: A customer had a bad experience, and by all appearances, set up 7 Google accounts to write 1-star reviews on a single listing. Google only gives the following options when flagging a review:

-This post contains hateful, violent, or inappropriate content
-This post contains advertising or spam
-Off-topic
-This post contains conflicts of interest

Since no individual post necessarily meets these exact standards (maybe spam?) and there is no text field to explain the problem...what is the best practice here?
 

Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
346
Reaction score
271
I would flag the reviews as spam, and then contact support and explain the situation. If the reviews are all within a very short period of time, and the profiles all show that this is the only activity, support may help you.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU

LocalU Nov2021

Most UpVoted Answers

Trending: Most Viewed

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom