GMB Bulk Upload Not Working

[Justin Mosebach]

I've filled out the bulk import spreadsheet, but I keep getting this error message (even when I wait several days to upload the file)...

You’ve exceeded the limit for the amount of locations you can upload to Google My Business in a single day. Try again later.

I've tried multiple times on different days and it still keeps happening.

I've contacted support by email and they haven't replied.

There are no other listings in the GMB account (we're logging in as the client).

Is anyone else running into a similar issue?

 

[JoyHawkins]

I would give it a week and try again.

 

[DrewShady]

I've filled out the bulk import spreadsheet, but I keep getting this error message (even when I wait several days to upload the file)...

Hi Justin,
I was experiencing the same issue. Have you tried again? Have you seen any change or workaround?

 

[Justin Mosebach]

Hi @DrewShady, I tried again this week and it didn't work. GMB still hasn't replied to a support email/ticket (they said they would reply in 1 business day, but it's been over 2 weeks). I finally DM'd @GoogleMyBiz on Twitter and yesterday, they said they have "escalated this to our verification team. They should be in contact with you via email within 24-48 business hours."

Let me know if you have any success I'll keep you posted if I do too.

 

[DrewShady]

Thank you so much for the suggestion @Justin Mosebach. Not new to the organic SEO world (10 years) but moving the business to the more local-focused arena, so a lot of learning I should have really paid more attention to :/ Look forward to following your info on here. I am now on here and reading everything I possibly can.

 

[Justin Mosebach]

@DrewShady I finally heard back from support via email. They wanted to know which email address was associated with the Google account... this is going to be a long process

 

[DrewShady]

@DrewShady I finally heard back from support via email. They wanted to know which email address was associated with the Google account... this is going to be a long process

Ha! @Justin Mosebach, I finally received an email last night too for verifications. This is after 2 conversations, via IM (one pretty passionate from my end, because what they were telling me sounded like BS and I couldn't find anywhere on support or on this form that had mentioned what he was talking about), and Twitter DM as you suggested. I guess they can do video verification, now. They mentioned it and there was only one occurrence it was an option, ironically last night as I was setting up another account!

As a consultant, I am not sure how well this is going to go. I also have the same issue where the "primary owner" of this multi-location business didn't follow the rules of local correctly (according to the Goog) and will not cooperate giving back ownership to the client. It has been a turbulent 10 months. Also, the account I am working under has actually either gained the owner or primary ownership in some cases, of these accounts, I don't get why I have to go through all of this hassle of verifications. I understand protecting the actual individual businesses and what the few "black-hatters" have done, but I feel like they are going the way of the Yelps, Vitals, and Doximity making our jobs extremely difficult as marketers, who are trying to make a living being honest.

I was just listening to the latest podcast (or maybe the one before) of FoundBytes, where Google is going for more the pay-to-play with their local product . Not sure if you have heard of FoundBytes, but it is a pretty awesome podcast on everything local search by David Mihm. The first show/interview with @JoyHawkins is actually how I found out about this forum and I am really glad I did. It has already upped my game tremendously. It's like being in a classroom, I need to take notes to usurp all of the knowledge!

I really wish when I was in the corporate world I would have kept up with local, but I split my team up in half (Technical/local) where technical SEO was something I was more passionate about and continued down that path but had the foresight to realize that local was going to be a big play, just never kept up with the nuances of it. Now it is almost the only play- that and PPC. Nobody loves the nerdy code anymore :'(.

Good luck with the fun process of verifications! Keep me up-to-date on how things go and if I make any progress with this new avenue of video verification, I will let you know!

 

[Justin Mosebach]

@DrewShady I love David Mihm's podcast FoundBytes!

 

[DrewShady]

@Justin Mosebach I am curious to know if you figure out how to tell the full email address associated with the google account. I know they give the first couple of letters of the email address. In my case, I was a bit lucky in that my client was able to pinpoint the individual responsible, however, I have a feeling that in the future I won't be so lucky. I don't know of any way to figure that out and I have scoured the webs to find out if I can figure it out. Let me know if you come up with anything. I think that would help both of us make our cases to the Wizzard of Google.

 

[Justin Mosebach]

@DrewShady To find the email address of another user attached to a listing in Google My Business, open up the listing, click "Users" in the left-hand sidebar menu, and then hover your mouse over the name of one of the users. A tooltip pop-up will appear with the email address.

 

[gpop]

Hi guys, I've had a similar issue and can't find a solution anywhere. Stumbled upon this forum while searching for answers, I really hope one of you can help. My issue is as follows;

I'm trying to bulk import and verify 25 business locations for my client on GMB
I set up a GMB by account by claiming one of the locations, then created a location group
I filled out the template for a bulk import of locations and it initially tells me that there are no errors and 25 new locations will be created but then when I apply I get an error message on my details spreadsheet saying I've exceeded my daily limit.

Can anyone highlight something I've done wrong or suggest a way around this issue? I'm stumped and Google support have ignored my requests for help.

 

[Peter]

@gpop Guess you have to wait for a while and try again. If I were you, I'll create one by one. At least finished at one day, unlike waiting for few days or even more than a week to upload that sheet. The limit has been change time by time since this year. Even zero listing in account still can get the message of daily limit.

 

[gpop]

@gpop Guess you have to wait for a while and try again. If I were you, I'll create one by one. At least finished at one day, unlike waiting for few days or even more than a week to upload that sheet. The limit has been change time by time since this year. Even zero listing in account still can get the message of daily limit.

Hi,

Thanks for your response. If I add them one by one I'll reach my limit at 10 locations and won't be able to add anymore? Otherwise, I'd happily do it this way as it seems a lot easier. If I used multiple email addresses and added no more than 9 on each, would that work?

 

[Justin Mosebach]

Hi guys, I've had a similar issue and can't find a solution anywhere. Stumbled upon this forum while searching for answers, I really hope one of you can help. My issue is as follows;

I'm trying to bulk import and verify 25 business locations for my client on GMB
I set up a GMB by account by claiming one of the locations, then created a location group
I filled out the template for a bulk import of locations and it initially tells me that there are no errors and 25 new locations will be created but then when I apply I get an error message on my details spreadsheet saying I've exceeded my daily limit.

Can anyone highlight something I've done wrong or suggest a way around this issue? I'm stumped and Google support have ignored my requests for help.

I'm still getting that exact same issue! Email support has been horrendous (they don't know what they're doing and keep repeating the same questions to me). I've DM'd them again on Twitter. We'll see what happens.

 

[JoyHawkins]

I'm going to copy and paste something from Krystal on the GMB forum over here:

"This is working as intended.

If you haven't been bulk verified, there's a limit to the number of business listings you can create per Google Account in a given time period. Listing creation thresholds for bulk spreadsheet upload are based on the number of verified listings you already have in your account. These limits exist to help maintain the integrity of listings on Google.

If you need to request bulk verification but are unable to add all locations to your account, add as many as allowed and attached the full sheet of locations to the bulk verification request.

If you are ineligible for bulk verification, your listing limit per time period will increase as the number of verified listings you manage rises.

Additionally, you can own a maximum of 100 listings created prior to October 2017 (including Google+ brand pages and YouTube channels). However, there's no maximum limit for listings created from October 2017 onwards. You can own any number of listings created from October 2017 onwards."

 

[Justin Mosebach]

Here's what GMB support just DM'd me on Twitter:

"After taking a look into your case and the video provided, I can see that our specialist advised to add the listings manually before requesting bulk verification, which is correct. You can find the information in the following link: http://spr.ly/60111p3J5 You would want to add at least 10 of the locations before requesting bulk verification. The instructions state, 'Upload your spreadsheet to Google My Business. Add all of the locations you manage before uploading your spreadsheet. Review the common issues that delay bulk verification to make sure your locations are verified as quickly as possible.' While the instructions advise to add all of the locations, just adding 10 of the locations will save you some time."

 

[Justin Mosebach]

@JoyHawkins Now I'm being told by support that they don't do bulk verifications if the business names are different (if it's not a "chain" - their word). The corporation has a headquarters, plus 13 subsidiaries (most of them have multiple locations each) - totaling 41 locations. Almost all of them use the corporation's website.

Is what they're saying correct?

Coordinating mailed PIN verification codes for 41 different locations would be a nightmare :/

 

[JoyHawkins]

Good question - I will ask. Can you post it on the GMB forum and include the Case ID from GMB support along with the website of the locations? Community forum - Google My Business Help

PM me the link to the thread.