GMB Rankings tanked...

[andykuiper]

I'm having an issue with my GMB. On March 11 or 12 someone marked my GMB listing as "Temporarily Closed". I changed the edit to "Open". My GMB listing has been #1 (sometimes #2 or 3) all across Edmonton for years for terms like "SEO <space> Edmonton" and "SEO <space> Company <space> Edmonton" however since the 'temp closed' edit, my GMB listing has all but disappeared. I can see it 'only' if I type in my name (Andy <space> Kuiper <space> Internet <space> Marketing), I don't show up at all for any other types of kw searches. How should I best go about getting this sorted out?


Andy <space> Kuiper <space> Internet <space> Marketing
Andy Kuiper Internet Marketing
(780) 800<space>1857
https://www.andy<space>kuiper.com/

 

[JoyHawkins]

Hey Andy,

There were some pretty major shifts in ranking on March 10. I believe it was an algorithm update. I would say the decreases you are seeing are likely a result of that, not the temporarily closed label.

 

[Yan Gilbert]

Adding 'Edmonton' to the query makes you disappear.

 

[JoyHawkins]

There is a bug that was stripping out the address behind the scenes on SABs. I wonder if that happened here? Andy, do you want to post on the GMB forum and I can ask?

 

[andykuiper]

THAT is strange - no idea why... yet lol

 

[andykuiper]

Going to post now - thanks for helping Joy/Yan

 

[andykuiper]

posted

https://support.google.com/business/thread/103584319?hl=en&msgid=103584319

 

[Yan Gilbert]

Just connecting another thread about odd Edmonton searches:

Something funny going on in Google Maps... am I missing something? | Google Business Profile (GBP) & Google Maps

Hey everyone! It's been a while so first I want to say HELLO! Over the last year or two I've been mostly in Paid Search, so I've not had time to keep 100% up to date with changes in SEO. I'm back to my old living breathing SEO and Local search self now though, and naturally am being greeted...

localsearchforum.com

 

[andykuiper]

Trouble with Google My Business Listing - Google Business Profile Community

 

[JoyHawkins]

Hey Andy,

I already sent this to Google but wanted to share with you as well. Something definitely screwed up on the backend. Google currently has you placed in the middle of SK.

 

[andykuiper]

;-) lol Thanks Joy —-> I’m changing my tag line to “Top SEO Company located somewhere in the middle of Saskatchewan”

 

[andykuiper]

Update: heading in the right direction Searches are now showing me in the city Edmonton (rather than in the province of Saskatchewan) yay! But I'm still not showing up in the local pack, or any of the 231Map listings for the search query "SEO Edmonton" when searching from my physical location. I have a feeling that better positioning in the Local serps will come once the algo has things sorted out - I'm feeling very positive - thanks all, for your support and help

 

[andykuiper]

ALL back to normal, thank you ALL for helping sort this out

 

[RSKOPP]

Hello all,

I seem to be having a similar experience to the gentleman in this thread:

GMB Rankings tanked... | Help & Support for Google Local

I'm having an issue with my GMB. On March 11 or 12 someone marked my GMB listing as "Temporarily Closed". I changed the edit to "Open". My GMB listing has been #1 (sometimes #2 or 3) all across Edmonton for years for terms like "SEO Edmonton" and "SEO Company Edmonton" however since the 'temp...

localsearchforum.com

Though mine has some different twists that may have caused the issue.

I created my GMB profile several months ago and with the help of of this forum and other resources, my local search rankings climbed and I was consistently in the top 5 or 10 and with more reviews and time, figured that would go higher. One day, I made several changes to the profile...updated hours, the description, added a few more zip codes into service areas...basic and easy stuff. Business was suspended. I opened a case with GMB support, explained what I did and suggested the suspension was a mistake. They reinstated the business immediately. Issue was, now I was in the 50’s and 60’s rank wise. After some back and forth with support and waiting a few weeks, nothing got better. Then I noticed that, though my service areas were all local to me and my location was properly listed as Naples, FL, my business was showing up in Independence, Kansas (I was number 3 there!). I sent a screenshot of this to support. Something was broken in the backend for my business. After some more back and forth and weeks, no change. The final result was to mark the business as closed and delete, then recreate under a different email. I did all of this as directed. Set up profile the same way, same categories, web, phone, service areas.....etc. Identical. I post weekly, upload pictures weekly and have followed all of the optimization ideas found here and elsewhere. I sit in the 30’s or 40’s ranking wise with several competitive businesses that do not have complete profiles, reviews, photos or posts ahead of me. I am thinking that the old listing may be causing this issue but ask for your thoughts and comments. The business is Vintage Power Clean in Naples, FL. I hope it is appropriate to list the business name here for you...if not, please advise what information is needed and how to get you more details. Thank you in advance!