Google Not Showing Social Profiles We Added But Adding Their Own

[luischavez0104]

Hi, it looks like on desktop Google is not showing the social profiles we added. They are showing some but are also showing twitter even though we never added Twitter. On mobile all of the profiles are showing plus the ones that we didn't add and google is still showing. I tried going to support but was left with a no reply email saying they weren't sure what I needed help with. Photos attached.
Thanks!

 

[ElizabethRule]

Are the social profiles that are showing, but you did not add, for the right business?

 

[luischavez0104]

Are the social profiles that are showing, but you did not add, for the right business?

yes they are

 

[ElizabethRule]

Well that's good at least. I do not know of any way to influence the order social links are shown :/

You can try the GBP forum and see if a PE will take it to Google (or maybe has more insights)

 

[mattmcgee]

They've been doing this for my wife's business forever -- and with Twitter, too. Removed that link from her GBP, but Google still insists on showing it. :/

 

[Ben Seidel]

Just a reminder, don't forget to check the social links actually present on your website both physically displayed with the design (e.g. on home page, in footer, etc.) as well as within an organization or LocalBusiness schema via the SameAs property.
GBP looks at social links you add directly in GBP, but it also scrapes your website and associated SameAs schema. That's another item that could be influencing which profiles show up. Keep in mind that's how they did it prior to Google adding the field directly within GBP.