How to Get Lost Ownership Access to GBP

[vivekrpatel]

My client recently lost ownership access to their business profile on Google My Business.

Despite following the provided support steps (Request ownership of a Business Profile - Google Business Profile Help), we were unable to locate the profile in searches (Screenshot).

The suggested steps have proven unhelpful.

Here is the profile link: Wildish Agency

Kindly provide an alternative solution to regain access as soon as possible.

 

[Colan Nielsen]

When you go to claim a SAB in Google My Business, it won’t work and doesn’t allow you to select the business from the drop-down.

To get access to these types of listings that are verified, do the following:

• Go to the GMB Dashboard and create a new listing for your service area business. You will not get the existing listing in the drop-down to claim.
• Go ahead and verify the listing.
• After verifying your listing, if you go to your GMB Dashboard, the listing would have been marked as a Duplicate Location with a button ‘Request Access’ ( as there is another active listing on maps for this business already)
• Go ahead and click on ‘Request Access’ button and fill in the form.
• Wait for 7 days for the current owner to respond to your request.
• If the owner approves your request, you are all set.
• If the owner rejects/ignores the request, you can click on ‘claim’ button to re-verify the listing.
• If no verification options are shown during verification, reach out to support to help with verifying the listing.

 

[davidlee]

If the dashboard method does not work and you're not able to get Google to flag it as a duplicate,

Here is a little trick to find and use the pid (place_id) to create the request link. This only works for listings that are not permanently closed. From the knowledge panel page, inspect the 'write review' button and search for "data-pid":

Then append the pid to the request access URL: https://business.google.com/arc/p/ChIJczzlVmK79WsRZ30Jar_wfxY

Here is their review link so you can double check the right pid is associated with the profile:

Sign in - Google Accounts

Hope this helps

 

[vivekrpatel]

Thank you, @Colan Nielsen and @davidlee for your great tips.

Finally, I heard from Google support and got access back.

Thank you,