More threads by joonseo

joonseo

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Good Morning,

Is anyone experiencing Google not being very response for suspended listings?

1) I have submitted reinstatement's for clients and they are not getting the email saying Google has received the request. 1 did but 5 others did not.
2) Clients have reached out to Google via Facebook and Twitter still no response.

Anyone experiencing this?? Thank you all!
 
They are being very responsive, I have had clients get out the same day. Some are more complex and take a little longer, but the average is 3 - 7 days. Usually, you will not get an email about it right away and will be notified on reinstatement or decline.
 
Is there any reason why our clients themselves would not be getting a response from the GMB team. It has been almost a week on some of them with no response via email, twitter and Facebook? I am just thinking they are backed up?
 
There appears to be a slight backup, if it goes past 7 days however that usually means there is an issue.
 
One of my in the 4 week range just got resolved. Wow this is not good for small businesses try to make a living.
 
If you are at 7 weeks, there is a much deeper issue. Feel free to PM me.
 
Thanks Ben...What is the best way to PM you?
Click on the conversations icon top right of navigation bar:

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Then from the drop down menu, click on Start a new conversation:

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Enter "BenFisher" as recipient (without the quote marks):

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