NickB-Tampa

Member
Joined
Mar 18, 2020
Messages
14
Reaction score
4
One of our clients has an address with two facilities (an urgent care unit and an orthopedic clinic). There are multiple doctors who practice at this location and so we created practitioner listings at the address for each doctor (We already have verified listings for the facilities). We just received two of their verification codes. Upon entering them, each listing was immediately suspended. We have reviewed the guidelines and did not see anything we were in violation of. The building has signage for both the Urgent Care center and the regular office, but not for each individual doctor. Could this be why they are suspending the practitioner listings when we enter their codes?
We have submitted a form to Google but they have yet to reach back out to us.

Here is the URL for the location in Maps: 403 Grand Ave
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,879
Solutions
11
Reaction score
1,448
@NickB-Tampa, did you verify the practitioners' GMB pages in the same Google account the practice's GMB pages were created in?

(I once ran into a similar problem, which seemed to be caused by the fact that I accidentally created a couple of pages in an account other than the one we used for the practice.)
 

NickB-Tampa

Member
Joined
Mar 18, 2020
Messages
14
Reaction score
4
This "can" be normal. It is usually a manual action taken to ensure quality. You should hear back on the reinstatement request in 2-7 days at this time. What format did you use for the practitioner's business name?
The first one was "Barry Finkelstein DPM, FACFAOM" and the other was "Aditya Patel, MD"
 

NickB-Tampa

Member
Joined
Mar 18, 2020
Messages
14
Reaction score
4
Update:
We have received and entered the verification codes for the same and other doctors' listings at other locations they practice at and have had the same issue. Immediately upon the verification code getting accepted, we get a notice that the listing has been suspended, meaning it isn't a specific issue with the Englewood location. I also made sure I verified the listings from the same account they were created by. Still waiting on a response from Google Support.
 

NickB-Tampa

Member
Joined
Mar 18, 2020
Messages
14
Reaction score
4
Received a response from G Support. Sent them a reinstatement request from the listing that was initially suspended, providing the dashboard URLs for each suspended listing. They are all now verified and no further action is necessary on our part.
 
Similar threads
Thread starter Title Forum Replies Date
C Let's talk listing strategy - multiple brands at a single location Local Search 7
C How best to handle these Google listings for a single location local business? Help & Support for Google Local 15
L Link to Single Platform on GMB Listing Google My Business & Google Maps 11
Tony Wang Delete Single Practitioner Listing? Google My Business & Google Maps 5
Linda Buquet Pigeon is Partial to City EMDs & PMDs - Every Single Pack Listing has City in Name Google My Business & Google Maps 18
P Claiming multiple unrelated listings with a single Google account - Downsides? Google My Business & Google Maps 6
Hammer Site manager trying to get listing ownership All Things Google My Business [PRIVATE] (LocalU) 3
J Getting Rid of Incorrect Highlights in GMB mobile listing ( highlights you can't update on back end ) Google My Business & Google Maps 1
A Old listing reflects the wrong information - But there's a twist. Google Duplicates & Merges 1
JoyHawkins Get Live Inventory Displayed on Your Google My Business Listing Google My Business & Google Maps 6
greenworld_ Adding a new location extension for a separate GMB listing Paid Search and Local Service Ads 1
M Removing old GMB listing from previous owner of premises Google My Business & Google Maps 1
Professor M New Local European Local listing removals Process Google My Business & Google Maps 1
1 GMB Listing Disabled after updating address... Google My Business & Google Maps 12
TriciaClements 3 Businesses - how to handle GMB listings for SAB? Google My Business & Google Maps 4
M Bar within hotel appearing in place of main hotel listing Help & Support for Google Local 6
Scott Rawlins GMB Listing in Greece Google My Business & Google Maps 4
RobertCarnitas GMB Spam for 'Located In' business - Does it affect the GMB listing for the business that is located inside it? Spam on Google 3
G Internet marketing company and map listings? Help & Support for Google Local 4
D New GMB listing possible due to acquisition of company? Service Area Businesses 3
Elmer .S How to delete duplicate Claimed listings on Yelp? Citations 5
L Multiple Listing Against Guidelines? Multi-Location Issues 4
Jen Currier Would you set up an Architect client with a Hybrid/SAB GMB listing if the location was residential? Service Area Businesses 2
Colan Nielsen NEW Claim your listing on BrightLocal's Agency Directory: Get in front of relevant customers and win leads LSF News and Announcements 3
TriciaClements Realtor Listings Google My Business & Google Maps 14
jross Incomplete GMB Listing Error? Google My Business & Google Maps 3
Annika Neudecker Mysteriously vanishing GMB listings Google My Business & Google Maps 5
S Old Listing Hijacked by another business Spam on Google 2
WAHamilton Main listing filtered by duplicate, after duplicate is marked as 'closed' Google Duplicates & Merges 6
A Listing suspended due to account manager spamming? Google advise to create new GMB Local Search 13
NickB-Tampa Should all the phone numbers on the landing page to our GMB listing be included in the structured data? Google My Business & Google Maps 2
FriarTuck00 Question Regarding GMB Listings and Phone Numbers Multi-Location Issues 3
Greg Bernhardt Increased frequency of listing suspensions for legit changes Google My Business & Google Maps 8
R Car Dealerships Multi Listings by department Multi-Location Issues 4
Colan Nielsen NEW Free Apple Listing Management For Brands With 20+ Locations LSF News and Announcements 0
coachmarino Advice for Suspended Listing? Google My Business & Google Maps 3
Professor M Is Google thinking of adding payment capabilities to GMB listings/website? Google My Business & Google Maps 2
NickB-Tampa How can I unsync Google My Business from my Bing Places listings? Google My Business & Google Maps 4
C Changing website on GMB listing seems to have caused massive a loss of traffic :( Moving or Name Changes 1
B GMB listing missing from search, dashboard and GSC. Yikes!!! Help & Support for Google Local 3
D Should I Bother Updating NAP on Business Listings and 3rd Party Sites? Citations 7
J Wrong GMB Listing Appearing when Searching for Physician by Name Google My Business & Google Maps 4
B Will Removing Addresses for Multiple State SAB Result in Dup Listing or Suspension? Service Area Businesses 4
Hammer Can't enter verification code due to error "To verify your listing, update your business info" All Things Google My Business [PRIVATE] (LocalU) 3
brownaddesign Help with Bing Places - Accidently imported all our GMB listings Local Search 3
E What is the Click Through Rate / Conversion Rate for GMB or Local 3 Pack listings? Google My Business & Google Maps 3
M Google changes client's 5 year old, verified GMB to a duplicate listing Google Duplicates & Merges 7
IanJohnson Office destroyed in hurricane, what should we do about the GMB listing? Google My Business & Google Maps 1
abbiebeltran Disgruntled former employee leaves 9 1-star reviews and counting on GMB listing Local Reviews 5
NickB-Tampa Why does Google keep updating changing the main category on our listings to ones that don't make as much sense? NAP, Categories, Dashboard Data 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom