Chris Ratchford

LocalU Member
Joined
Jul 18, 2012
Messages
294
Reaction score
79
I have a client who is considering relocated his practice. The issue is that his address will be a different city (it's only a mile or two away).

He has over 100 reviews on his Google Local listing.

I haven't had a client relocate to a different city, so I thought I'd check w/ the LSF.
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Hi Chris,

When the address changes the reviews MAY disconnect, but they are not gone, they are in a different database.

Were you aware of the option now to ask Google to move reviews? They generally will if they feel the user experience has not changed, only the location has.

Moving reviews across Google+ pages

"Physical location (address) move

If your business moves from one location to another and keeps the same business name, Google will generally move the reviews to the new location. There are some exceptions for businesses heavily tied to their locations, like hotels, golf courses or scenic attractions."


Jade says to use the troubleshooter here: https://support.google.com/business/#topic=4539639&ts=3054546,3141976&contact=1

But you could also try calling support.
 
Similar threads
Thread starter Title Forum Replies Date
L Moving Your Office Without Losing your Google Rankings - Joy Hawkins Moving or Name Changes 6
Linda Buquet Moving Your Office Without Losing your Google Rankings - Joy Hawkins Moving or Name Changes 6
rich_marlatt What is the GMB best practice for moving offices? All Things Google My Business [PRIVATE] (LocalU) 2
Rich Owings SAB with hidden address moving their office - How to handle in GMB? Service Area Businesses 5
J Business moving offices after suspension Moving or Name Changes 9
O Moving From CA To NV USA should I risk citation building SAB w/ a Virtual Office? Service Area Businesses 3
onebluesummer Moving From CA To NV USA should I risk citation building SAB w/ a Virtual Office? Service Area Businesses 3
Tim Colling Rude call from Google employee (?) and moved office gets marked as closed Local Search 5
J Client moves office to a new location a few streets away Moving or Name Changes 6
Jo Shaer Client moves office to a new location a few streets away Moving or Name Changes 6
billenross Moving from franchise to independent All Things Google My Business [PRIVATE] (LocalU) 2
L How to reset the address that has been hidden on GMB, if they move locations? Local Search 1
lincolnchan What to do when one business acquires another and moves into their location? Google My Business & Google Maps 5
Jeffrey Marking GMB as moved Moving or Name Changes 12
Jason_Parks1 Moving Locations Google My Business & Google Maps 4
jpayne7 Business Moved Before GMB Verification (Postcard is Being Sent to Old Location) Moving or Name Changes 7
AndySimpson Your insights are moving - New Look for Insight Reports NAP, Categories, Dashboard Data 7
A LSAs Moving to Auction Paid Search and Local Service Ads 12
Jim Froling Moving to a Containing Location Moving or Name Changes 5
rossdunn Verifying Business Moving Guidelines All Things Google My Business [PRIVATE] (LocalU) 1
SmallBizGeek Moved a business to a new address, but no confirmation PIN? Moving or Name Changes 1
M Business Suspended for Using Virtual Address, Moving to New Real Location Moving or Name Changes 4
raellovepie Map Snippet - KP under Popular Times | GMB moving it down? Google My Business & Google Maps 2
Zdenek Horak Spam Moving company stehovanikutilek.cz Google Duplicates & Merges 4
Caroline S Maps Results Moving Down The Page? Anyone Else Seeing This ? Google My Business & Google Maps 2
mikepetersonwi Temporary move? Moving or Name Changes 1
jpayne7 Business Planning on Moving Multiple Times in Short Timeframe Moving or Name Changes 2
Scott ClientClicks Move + Name Change: Possible to keep GMB? Moving or Name Changes 3
Rich Owings Moving SAB long distance Moving or Name Changes 9
FriarTuck00 Moving, but Might Reopen Old Location Later - What to Do? Moving or Name Changes 1
M SAB Moving - Best Practices for 2020 Recycle Bin 0
djbaxter New features in Search Console to help you move your site Moving or Name Changes 0
A SAB Moving - Best Practices for 2020 Moving or Name Changes 2
MonicaH SAB moving from primary target location to non-target location - best way to handle GMB? Moving or Name Changes 4
G Moved my business and listing got suspended. Why? Google My Business & Google Maps 3
Hammer Review stars missing and reviews section moved down Local Search 3
kathleen.rhodes What to do with a GMB listing after purchasing a business and moving there Moving or Name Changes 2
Jen Currier Can Facebook Reviews be moved from one Company Page to another? Local Reviews 2
j_holtslander Solved: Simultaneous multi-location moves Google My Business & Google Maps 12
SmallBizGeek Google forums moving to new platform - save your old content Google News: Important Changes & Features 3
OnlineLobstar GMB Performance Keep Going Down After Moving to Service Areas Service Area Businesses 2
J Dental practice moving to a new location Moving or Name Changes 11
ChristianRdz Moved business, listing was suspended and reinstated but lost all reviews Google My Business & Google Maps 6
Ted J. Merging Two Business Listings to One Location on Yelp - Moving Reviews Across Listings Local Search 8
J Best way to move content to new page. Websites, Software, and Security 2
J Trouble moving my website up in rank. Local Search 28
georgebizpro Client moved, been updating citations but rankings dropping Google My Business & Google Maps 8
Jen Currier New Business Moving in 6 months - Submit Aggregator Listings Now or Later Citations 2
JoshuaMackens New GMB Duplicate Move Process? Google Duplicates & Merges 9
Tim Colling This should be moved to a new thread of its own, right? Local Search Experts Forum 4

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom