Now an offiial automated message from Google about GBP?

[TheRD]

A client just received this email which looks legit.

Is this a real thing? I have enough of a struggle with clients calling, telling me that they are receiving automated calls from Google warning them about an issue with their Google listing...and now Google is going to start automated calls that they should respond to? Is there a thread about this already, and how to deal with it if it's legit?

Thank you,

Leland

 

[JS Girard]

Yes it is, see this other thread discussing precisely that feature. Annoying of google to be like "pleeeease let us bombard you with calls" about it, though.

 

[ElizabethRule]

Seems real to me! I plan to turn this off for the majority, if not all, of my clients. There is no reason for Google to call for information updates when a team already monitors and handles that. You can turn it off in the advanced settings on the profile:

 

[garrisonagency]

Yes and those toggles are a bit sticky. Be careful if you want them turned off. I've had to turn the off several times as they keep getting turned back on. They've also added another line item - "Post to your profile on your behalf".

 

[Tony Wang]

@garrisonagency nice catch, never saw that "Post to your profile on your behalf"

 

[garrisonagency]

Make sure to go back in after you've turned them off, too. They keep getting turned back on for every account I managed. It's frustrating. I've had to go back in almost every day to turn them off on multiple accounts. I've raised all the flags I know to raise about this.