Photos not appearing in knowledge panels in Chrome?

[Tim Colling]

Anyone else having trouble getting GMB photos to appear in knowledge panels, as shown below? This suddenly started happening to me on chrome 70.0.3538.77 (Official Build) (64-bit) for ALL kps and even with no extensions and also in incognito mode. No problem on edge, just chrome.

 

[Phil Rozek]

@Tim Colling, I also ran across that last week. The photos seemed to come back a few hours later. (Didn't change any settings on my end.)

 

[Tim Colling]

@Tim Colling, I also ran across that last week. The photos seemed to come back a few hours later. (Didn't change any settings on my end.)

Thanks, @Phil Rozek - I'll try to wait patiently. I think it's been like this for a few days now, for me.

 

[djbaxter]

Barry Schwartz is also reporting this at Search Engine Roundtable and referencing this Local Search Forum thread: Google Knowledge Panel Image Goes Missing

 

[Tim Colling]

Barry Schwartz is also reporting this at Search Engine Roundtable and referencing this Local Search Forum thread: Google Knowledge Panel Image Goes Missing

...except that his links that have "local search forum" anchor text are actually linked to the Google support forums.

 

[JoyHawkins]

Just confirming - I sent this to Google this morning. Definitely looks like a bug so hopefully it gets fixed too.

 

[Tim Colling]

Still not fixed. <sigh>

 

[JoyHawkins]

Hey Guys,

I got an update from Google that this should be fixed now!

 

[Tim Colling]

That's great news! I'm not seeing it yet but it probably will take a bit to roll out to everywhere, eh?

 

[JoyHawkins]

Yep - they said it might take 48 hrs.

 

[Tim Colling]

Hooray! They're back now (at least for me).