sarmcl

Member
Joined
Jul 7, 2017
Messages
138
Reaction score
52
Hi everyone

We were pulling our Insights reporting for multiple clients and finding when we do its not pulling all of the locations. Many are simply left blank

When we asked Google support--they told us they dont handle anything with Insights. Huh? What?

Has anyone noticed this issue and if so, have you been able to get someone to help you ?
 

shripadd

Member
Joined
Jun 13, 2018
Messages
50
Reaction score
33
Hi,

If you are using GMB API to pull the insights, then yes this bug is continued in V4 as well.The only option is to send request multiple time and after few blank request API return full data.
Thanks
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,399
Solutions
10
Reaction score
3,830
Is it the same listings that are blank every time? Do they happen to belong to a bulk account?
 

sarmcl

Member
Joined
Jul 7, 2017
Messages
138
Reaction score
52
Yes for a bulk account and seems to be the same locations(happening for multiple clients who all have their own GMB dashboard)

There are other people having same issues on GMB support forums
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,399
Solutions
10
Reaction score
3,830
If you have a thread from the GMB forum, paste it here. You'll need to add your example to the thread in order for us to get a response from Google (including which locations are missing).
 

sarmcl

Member
Joined
Jul 7, 2017
Messages
138
Reaction score
52
Got a response on the forums that Google realizes this is a bug and its nationwide. Their engineers are "working" on it.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU

LocalU Nov2021

Most UpVoted Answers

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom