Tony Wang

Member
Joined
Oct 13, 2014
Messages
191
Reaction score
87
How long is it taking for reinstatement these days? I submitted the form a week ago, but not sure what to expect. I also never received acknowledgement of submission, is that normal?

This is a weird case, business moved from another state, SAB computer repair. I think he had already updated his (hidden) address because the new service area was correct. But when searching his name, Google showed a small box at the top right with his name + old location, along with an arrow. When you clicked, it showed his knowledge panel with new service area; but somehow Google was thinking he was still at his old location.

Anyhow, first/only thing I did was to change the phone number to a local number, and it was immediately suspended.

Now that I think about it, I wonder if he never updated the address and just updated the service area? I would think that should have triggered something.

Also, I recall reading a long time ago that moving the business to another state would require creating a new listing. Is that true?
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 18, 2012
Messages
4,090
Solutions
9
Reaction score
3,498
They were really fast a few weeks ago and we'd hear back in 24-48 hours but currently, it's taking closer to a week or longer.

You will need to create a new listing for someone that has moved to a new state. There is a possibility that Google will move the reviews. It depends on the business type and how much has "changed".
 

BenFisher

Local Search Expert
LocalU Faculty
Joined
Nov 19, 2015
Messages
537
Solutions
4
Reaction score
642
There is also an issue with SAB address changes right now. If you change the address, then clear it, it will revert to the first address. You would only know this via the API. In a normal reinstatement (same city) this is not a big deal, but a state change would not get accepted.
 
Joined
Sep 24, 2020
Messages
5
Reaction score
0
Have you received a response yet? We submitted an appeal on the 24th of September. No response yet.
 
Similar threads
Thread starter Title Forum Replies Date
A Need Help with Suspension Reinstatement Google My Business & Google Maps 18
AndiFox Suspension. How to get reinstatement? Google My Business & Google Maps 1
MarianoF Google had reinstated my listing after six days suspension but my listing is not showing Google My Business & Google Maps 3
BenFisher How to Get Reinstated After a GMB Suspension Events 0
Greg Bernhardt Increased frequency of listing suspensions for legit changes Google My Business & Google Maps 8
Fran GMB Suspension Contact Us Messages 3
Fran GMB Suspension Google My Business & Google Maps 2
B Will Removing Addresses for Multiple State SAB Result in Dup Listing or Suspension? Service Area Businesses 4
Tony Wang GMB Suspensions Still Happening? Google My Business & Google Maps 5
Travis Van Slooten Hard Suspension of GMB Listing: Multiple Businesses at Same Address? Google My Business & Google Maps 9
Mike Yem Listing Suspension All Things Google My Business [PRIVATE] (LocalU) 3
Stef Kiley Help Hard suspension - 500+ reviews gone Help & Support for Google Local 4
zach.todd Avoiding GMB Suspensions Google My Business & Google Maps 1
J SAB Hard suspension Service Area Businesses 4
EmilyW Problems with immediate suspension: confused as the UPS in the same shopping center? Google My Business & Google Maps 16
EmilyW Repeated immediate GMB suspension: what am I missing? Google My Business & Google Maps 7
bdebelle Review Updates - "Accept all for this Location" resulting in listing suspension Help & Support for Google Local 2
NevenaIvanova Can shared phone number lead to listing suspension? Google My Business & Google Maps 11
S GMB suspension with weird response Google My Business & Google Maps 5
AmandaEnns Twitter Suspensions? Local Search 3
J Has Anyone Experienced Automatic Suspension After Verifying Location Local Search 6
RFKSolutions Mass GMB Suspensions relating to Google Manager Access? Google My Business & Google Maps 10
Austin_Holds Mass GMB Suspensions? Google My Business & Google Maps 24
Belen C GMB Listing Suspension Google My Business & Google Maps 2
hannahmoen GMB Soft Suspension? Google My Business & Google Maps 12
L Interesting Suspension Issue Local Search 3
Caroline Possible Reasons For GMB Suspension Help & Support for Google Local 1
J Duplicate Causing a Suspension? Thoughts? Google My Business & Google Maps 2
J Business moving offices after suspension Moving or Name Changes 9
j_holtslander GMB Suspension (Time to restore) Google My Business & Google Maps 5
A Suspension Having Ranking Effects? Help & Support for Google Local 6
A Updates Prompting Suspensions - Resolved? Help & Support for Google Local 7
Tim Colling Suspension not lifted Help & Support for Google Local 11
LilyRayNYC Shortnames causing suspensions: could it be because of Google's proposed shortname? Google My Business & Google Maps 6
Marie Haynes After a GMB suspension, do rankings usually return? Google My Business & Google Maps 4
C Hard suspension on 5 year GMB listing Help & Support for Google Local 5
Matt Casady Hard Suspension but Showing as "Published" Help & Support for Google Local 20
pauieee DUP: Suspension - First one in a long time Recycle Bin 0
keyserholiday Google suspension cause Google My Business & Google Maps 11
Tim Colling Suspension - First one in a long time Google My Business & Google Maps 108
S Problems With GMB Suspension Appeals Help & Support for Google Local 31
Lanerizz GMB Suspensions After Being Granted Access Google My Business & Google Maps 25
liorenda Suspensions, Suspensions, Suspensions Google My Business & Google Maps 9
JoyHawkins Google My Business Suspensions Are Causing Reviews to Vanish Google My Business & Google Maps 38
JoyHawkins Suspensions Triggered By Too Many Edits? Google My Business & Google Maps 5
Nick Lansing How to fight back on a Service Area Business suspension? Service Area Businesses 3
Scott Rawlins GMB Suspensions Today NAP, Categories, Dashboard Data 9
m_j_gregory Can A 'noindex' Tag Attribute To Google Account Suspension? Help & Support for Google Local 5
Linda Buquet Rash of Google+ Local Suspensions - New Re-Inclusion form for G+ Suspended Listings Google My Business & Google Maps 4
H Suspended GMB - Told It Will Be Reinstated - Then Suspended Again - Now What? Google My Business & Google Maps 8

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom