If you’ve ever had to “delete” a Business Profile, you’ve learned that there is actually no delete option. More importantly, you might have also discovered (unhappily) that all a Business Profile owner can do is “remove” 1) you and your team (i.e. all users) from the profile, and 2) the content you and your team have added.
The worst part: you might leave behind an unclaimed and unverified business profile that is still visible in the search results, and that can still collect reviews.
While you can’t choose whether or not the profile will remain on Google, you can tell what the outcome will be before you make the final click. So, at the very least, you can figure out what Google is going to do with the profile; you get to decide how you’d like to handle it.
If the profile is going to remain on Google, there is a small warning message.
If Google doesn’t display that message, the profile will be removed from Google Search and Maps. From a practical perspective, you can delete it.
So, if you see the warning message, you can't delete the profile. You might be better off remaining in control of the profile and marking it as closed.
The worst part: you might leave behind an unclaimed and unverified business profile that is still visible in the search results, and that can still collect reviews.
While you can’t choose whether or not the profile will remain on Google, you can tell what the outcome will be before you make the final click. So, at the very least, you can figure out what Google is going to do with the profile; you get to decide how you’d like to handle it.
If the profile is going to remain on Google, there is a small warning message.
If Google doesn’t display that message, the profile will be removed from Google Search and Maps. From a practical perspective, you can delete it.
So, if you see the warning message, you can't delete the profile. You might be better off remaining in control of the profile and marking it as closed.
I have not run into this issue before. Can someone tell me if there is even a chance? And if so, what should the original owner do? I sent her the catch all form to see if she could get a ticket to the right team. This is what I sent her and asked her to use the login that controlled the profile she deleted - 
