Mar 27, 2019
Reaction score
I have a spreadsheet for the competitor research if you are interested feel free to shoot me a direct message!

Thanks so much! I'll send a DM. Appreciate your reply, as well. When I came across your post here, I had a client in a similar but not quite the same situation and it has been a bit of a puzzle, although I suspect a few things were going on.

While his GMB ranked for keywords related to his business, a search on his business name would always come up empty both on maps and on top of the organic listings.

To make a long story short (if I can, ha), he purchased a business back in November, moved to a new address, but kept the same phone number and website.

He did not tell me this at first, but he convinced Google to "close" the existing GMB as he did not like it there were several poor reviews, and then created a new GMB.

AT first, his business name ranked, then disappeared around April. That's when he hired me - and some small SEO tweaks to his website, some citation clean up, along with new citations and adding regular posts to the GMB had his business name ranking again.

But then, it just as suddenly disappeared in June. But, again, keyword searches, he ranked great. Just not on his business name.

It was hard to explain why that would occur, but that is when I learned about the previous GMB listing being deleted - and took the attitude that continued citation building (there were not many to begin with, and what did exist needed cleaned up), that eventually Google would get this figured out.

It was still curious though, how his GMB ranked for other local search queries (#1 in most cases), but just not the business name.

In the past week, it seems (we hope this time more permanently), his GMB is now appearing again for his business name search.
Similar threads
Thread starter Title Forum Replies Date
djbaxter Passage based rankings, core web vitals, responsive search ads: A rant Google Algorithm Discussions 0
A Multiple service based locations in different provinces with one physical address Multi-Location Issues 1
A Will adding a secondary category that requires a physical location trigger re-verification for main service based category? Local Search 1
P Is it possible to create a second GMB page for a new business based at same address and landline? Multi-Location Issues 1
Jim Froling Great Link Building Lessons by Base Academy Recycle Bin 0
Gerry.Foster Dealership Service Centers - New Area Based Services because of Covid. Service Area Businesses 1
djbaxter The new Chrome-based Edge Websites, Software, and Security 0
A Linking to city based landing pages Local Search 2
Charles Jenkins Can a home based business list address on GMB? Local Search 2
Colan Nielsen Launch: GMB Removing Remaining Distance-based Service Areas Service Area Businesses 20
C Question - Service Based Business & multiple locations Multi-Location Issues 4
RSWHTN Mysterious Location Based SERP Disappearance Local Search 0
djbaxter Yelp expands reviewers base Break Room: Chat and Off Topic 1
Bruce Bird Business in multiple locations with no fixed base Local Search 1
mborgelt Interesting Google Local Study Based on Over 100,000 URLs Google My Business & Google Maps 2
javadth is IP important in local base seo ? Google My Business & Google Maps 3
Garrett Sussman City Life vs. Country Life: Local SEO Challenges Based On Location Local Reviews 6
S How do YOU target a primary location where your client is not based? Local Search 0
Tim Colling Cloud-based accounting systems for small seo firms Consultant's Corner 1
Dustybones New Google Patent: Watch time based ranking Local Search 0
Linda Buquet Fun Tuesday Time Eater - Play Google Feud (Based on Google Suggest) Break Room: Chat and Off Topic 0
E How does citation location and service area affect geolocation based searches? Service Area Businesses 6
E How does citation location and service area affect geolocation based searches? Service Area Businesses 6
E Google preferring EMDs for location based service oriented keywords? Local Search 6
Dustybones 4 trends for location based services in 2015 Local Search 0
Lloyd Silver Residential-Based Business With Multiple Locations Google My Business & Google Maps 12
Weve Got Your Customers Business Model Based on Percentage of Revenue Growth Consultant's Corner 1
S Radical SERP changed based upon internet provider?? Ranking Puzzles 11
S Radical SERP changed based upon internet provider?? Ranking Puzzles 11
M Adding location based keywords in the name of your GP listing? Google My Business & Google Maps 1
Travis Van Slooten I Thought Service-Based Business Were Supposed to Hide Addresses? Google My Business & Google Maps 10
A Service-Based Companies, UPS Boxes, & Loading across the web Google My Business & Google Maps 3
D UK Based Clients Google My Business & Google Maps 4
Andrew Forster Hidden Address, Service Based Business - Google Removal Question Local Search 10
M Google+ Local for Franchise based service business with Call center Help & Support for Google Local 7
danrippon Setting up Multiple Physical and Service Based Locations from a Head Office Help & Support for Google Local 6
R Home-Based Business & Obtaining NAP Citations? Local Search 3
Andrew Sawyer Google Maps highlighting based off your reviews Local Reviews 1
Eric Rohrback Service-Area-Business/Home-Based Business Local Search 4
R G+ Address Usage for Internet-Based (home) Business With National Reach Help & Support for Google Local 2
Andrew Polanski Service Based Business... Slapped for not hiding address Help & Support for Google Local 1
Linda Buquet Can You Risk NOT Hiding your Address on Google? For Home Based Businesses Local Search 11
TriciaClements Cover Photo not updating Google My Business & Google Maps 8
S GMB logo and cover photo have vanished Google My Business & Google Maps 5
djbaxter Profile Cover Photos How To Guides 0
A Cover/Logo GMB Photos Won't Show in Search Google My Business & Google Maps 5
B GMB Cover Photo Google My Business & Google Maps 8
JoyHawkins Cover Photos Still Don't Dictate what Shows in the Knowledge Panel Google News: Important Changes & Features 25
L GMB Logo/Cover Not Showing Up Google My Business & Google Maps 2
Laura Duncan GMB Cover Photo UX Issue - Maps Search Box Overlays Main Photo Content Google My Business & Google Maps 4

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert

Top Bottom