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Just noticed Google showing review stars for GMB listings with 3 and 4 reviews stars in both the 3-pack and the local finder. Anybody else seeing this?
- Thread starter Eric Marshall
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Linda Buquet
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Nice catch Eric!
AndySimpson
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Just spotted it last night Eric when I was just explaining to a client that they needed 5 reviews to see the stars...nearly fell off my chair when I saw it!
https://www.screencast.com/t/0U6oop6G
Cheers
https://www.screencast.com/t/0U6oop6G
Cheers
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Haha...that's unfortunate timing 
AndySimpson
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lol...tell me about it!
JoyHawkins
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I just did a couple random searches and yep I'm seeing the stars for businesses with less than 5 reviews as well.
JoyHawkins
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From what I'm seeing, 3 is the new 5. Anyone with 1 or 2 reviews isn't showing the stars. Can you guys confirm that is what you're seeing too?
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Yes, looks like 3 is the new 5. Although I came across an exception where a 3 star had no stars. All 3 reviews were one stars so I am wondering if that's why the stars aren't showing?
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Yep, 3 seems to be the new 5 from what I'm seeing.
BaggySEO
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It appears to be showing for 1 and 2 reviews on some businesses here in the UK
That said, it's not doing it for all:
My query was 'Digital marketing agency Cornwall'. Rather confusing!
That said, it's not doing it for all:
My query was 'Digital marketing agency Cornwall'. Rather confusing!
JoyHawkins
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Now I'm wondering if the age of the reviews might factor into it if there is less than 3. For the 2 you showed with stars, they both had reviews over 2 years old. Wolf Rock did not. However, that theory doesn't hold up with this business who has a 5-year old review:
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I'm seeing star icons show up for lots of businesses with two reviews now.
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I'm also seeing stars for 2-reviews...with the reviews being as recent as 7 months.
Linda Buquet
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Got a reply from Google. Not a bug or anything. Intended update.
Now everyone gets stars.
Now everyone gets stars.
JoyHawkins
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Wow Robin, yours wins for most bizarre. I'm going to add that to an ongoing thread I have going on with Google to see if they can give me an explanation.
JoshuaMackens
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Has to be a "soft score" from the other reviews tied to the Knowledge Card, right?
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