liorenda

Member
Joined
Nov 8, 2018
Messages
28
Reaction score
5
Hello all,

I have a client with a bulk account containing over 500 listings. Up until recently, we were able to create new listings without any sort of verification. Alas, now we're required to send a verification postcard to a newly created listing.
Is this verification method going to be permanent, or will it return to be verification-free once I verify a new listing via a postcard?

Thanks in advance,
Lior
 

PKLilikoi

Member
Joined
Sep 17, 2020
Messages
58
Solutions
3
Reaction score
52
Hello Lior

If you have a bulk-verified account that includes brick-and-mortar locations and try to change a location to a service area or add a new location that is a service area, it will revert to ‘manual verification required’ which is most likely what is going on now.

It's possible that they will need verification for all new listings that are created as Google wants to ensure that the data you are publishing is correct.
 

liorenda

Member
Joined
Nov 8, 2018
Messages
28
Reaction score
5
Hello Lior

If you have a bulk-verified account that includes brick-and-mortar locations and try to change a location to a service area or add a new location that is a service area, it will revert to ‘manual verification required’ which is most likely what is going on now.

It's possible that they will need verification for all new listings that are created as Google wants to ensure that the data you are publishing is correct.
Thanks for the answer!
All the locations are brick-and-mortar. We did not change any of them to SA.
Any idea why this sudden change of verification policy?
 

krystaltaing

LocalU Faculty
Joined
Oct 18, 2018
Messages
68
Reaction score
84
Hey there - I have seen a few similar posts like this on the GMB forum recently. I am going to be asking the team about this. Have you posted there? If you can include the link to your org account and a summary of your account (total verified listings, how many need to be verified). Send over the post and i'll include this in my escalation.
 

liorenda

Member
Joined
Nov 8, 2018
Messages
28
Reaction score
5
Hey there - I have seen a few similar posts like this on the GMB forum recently. I am going to be asking the team about this. Have you posted there? If you can include the link to your org account and a summary of your account (total verified listings, how many need to be verified). Send over the post and i'll include this in my escalation.
Thanks for answering!
I'm seeing various posts in the GMB forum about changes in the verification process (plus complaints that the postcards don't arrive for many).
What do you mean by escalation?
 

krystaltaing

LocalU Faculty
Joined
Oct 18, 2018
Messages
68
Reaction score
84
Thanks for answering!
I'm seeing various posts in the GMB forum about changes in the verification process (plus complaints that the postcards don't arrive for many).
What do you mean by escalation?
For example, here is one of the GMB threads I have sent to the team to investigate. If you are experiencing the same thing you can follow this for updates or create one of your own that I can share with Google.
 

johanhorak

Member
Joined
May 31, 2021
Messages
9
Reaction score
0
Hi we
For example, here is one of the GMB threads I have sent to the team to investigate. If you are experiencing the same thing you can follow this for updates or create one of your own that I can share with Google.
Hi Krystaltaing

We are an vacation rental agency in Cape Town.

We have to Agency listings verified on GMB.

And about ten vacation homes. Another three were added but I cannot verify them. More later.

I now decided to work hard on GMB. And want to populate a spreadsheet with another 15 or more homes.

But it will be a waste if I cannot verify them.

I am in South Africa. Our postal system is beyond useless. And send a post card to a vacation home is not ideal as guests may not care, or their is no one to receive it.

So, I am pretty frustrated with my inability to find an solution to verify my vacation homes and the new ones I want to add.

Should I rather give it up?

Or is there a way to get it done?

I have Contacted GMB support a few times but am being ignored.
 

johanhorak

Member
Joined
May 31, 2021
Messages
9
Reaction score
0

Lluc

Member
Joined
Sep 20, 2018
Messages
140
Solutions
1
Reaction score
154
Hi @johanhorak in theory, vacation rentals are not eligible for a Google My Business.

Screenshot 2021-06-04 at 15.58.22.jpg




Some background on the matter: Google: Vacation Rental Test Does Not Change Google My Business Guidelines

Here is Google's documentation for Holiday rentals: How to integrate with Vacation Rentals - Hotel Center Help

Last week, at Google's Marketing Livestream 2021 they were some announcements made that might be of interest to you.
 

johanhorak

Member
Joined
May 31, 2021
Messages
9
Reaction score
0
Txs. Odd. 😳 Google must have changed something. I read references.

My sales management office is listed. I have ten active vacation rentals listed on GMB.

I am able to add more manually but I cannot receive the postcard GMB is sending to verify. Postal system is DEAD. 😭

I am now trying bulk upload but the upload fails due to errors which have no reference.

When GMB launched they phoned us an verified the 10 listing.
Hi @johanhorak in theory, vacation rentals are not eligible for a Google My Business.

Screenshot 2021-06-04 at 15.58.22.jpg




Some background on the matter: Google: Vacation Rental Test Does Not Change Google My Business Guidelines

Here is Google's documentation for Holiday rentals: How to integrate with Vacation Rentals - Hotel Center Help

Last week, at Google's Marketing Livestream 2021 they were some announcements made that might be of interest to you.
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,399
Solutions
10
Reaction score
3,830
Each vacation rental would have to have its own sales office (onsite) and clear signage at the property (showing the business name) in order to qualify for a listing. The majority of vacation rental properties would not qualify to have a listing.
 

johanhorak

Member
Joined
May 31, 2021
Messages
9
Reaction score
0
Txs. But fortunately, it works differently. Some may not qualify.

If you have "serviced accommodation" GMB allows it. See the following:


Let's assume I can list my accommodation (as I have done and they are active). Then..

My issue, really, is that I cannot verify my properties with postcards. Impossible in South Africa.

My second issue is that I tried to bulk upload 19 properties. And got errors when importing to GMB, but have no reference for why they are not good.

I had a guy on Fiverr who said if I can give him a property "google map link" he will be able to assist.

I gave him such a link of an unverified vacation home on maps.

Within a day he said he got an email from Google saying to setup a video call to verify the accommodation.

Obviously, with him in Pakistan, and I in Cape Town, it's impossible.

Another option would be to duplicate what he did but I couldn't find his method online.
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,399
Solutions
10
Reaction score
3,830
If you have "serviced accommodation" GMB allows it. See the following:
This isn't correct. They are not allowed if they don't have an onsite office. I would not suggest you go through all this trouble to get them verified when Google will likely remove them later. Google is really inconsistent with enforcing their policies but once they flag it, or someone reports it, it would get removed. You might see other vacation rentals listed that don't meet this criteria because Google hasn't caught onto it yet.
 

GregM

Member
Joined
Sep 5, 2018
Messages
21
Reaction score
16
Hi,

Joy is correct vacation rentals that do not have an onsite office or staff are not allowed in GMB or on Google Maps.

There will always be people offering to try and circumvent the rules in an effort to make money, that does not mean this person utilized an acceptable process nor does that make your listings (or other similar listings) eligible to be listed on Google Maps.
 

johanhorak

Member
Joined
May 31, 2021
Messages
9
Reaction score
0

This isn't correct. They are not allowed if they don't have an onsite office. I would not suggest you go through all this trouble to get them verified when Google will likely remove them later. Google is really inconsistent with enforcing their policies but once they flag it, or someone reports it, it would get removed. You might see other vacation rentals listed that don't meet this criteria because Google hasn't caught onto it yet.
Sorry to have to disagree. You may be right from your vantage point.

But I have proof. Ten of my far away vacation homes are listed on Google. My Business and Google Maps.

My question was not if it's valid. That we disagree upon.

I was hoping that experts would assist me in getting to know how I can verify my homes not yet verified as it's impossible to get to Google.

Please. If you cannot help with my request to how to get hold of Google then not to worry.

It's my bad if I waste my time. As you can see from the above I have proof that my vacation rentals are live.

All homes shared below are not verified yet.

Here is one that are

Screenshot_20210624-152510_Google My Business.jpg
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,399
Solutions
10
Reaction score
3,830
I don't think anyone on this forum is going to be able to advise on how to get vacation rentals verified as they aren't allowed to be listed. We keep tactics on how to get around Google's guidelines off this forum.
 

johanhorak

Member
Joined
May 31, 2021
Messages
9
Reaction score
0
I am not asking for tricks. We are in disagreement about vacation rentals. And I am not able with evidence to show you my listings on GMB.

I have no proof to show you but a GMB phoned me without me asking to assist me in getting my first vacation rentals listed.
I am done. 👍
 

keyserholiday

Moderator
Local Search Expert
LocalU Faculty
Joined
Jul 27, 2017
Messages
441
Solutions
1
Reaction score
539
These appear to be Airbnb-style properties, which do get suspended and removed. If you were able to get some of them reinstated then you lucked out.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU

LocalU Nov2021

Most UpVoted Answers

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom