liorenda

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Hello all,

I have a client with a bulk account containing over 500 listings. Up until recently, we were able to create new listings without any sort of verification. Alas, now we're required to send a verification postcard to a newly created listing.
Is this verification method going to be permanent, or will it return to be verification-free once I verify a new listing via a postcard?

Thanks in advance,
Lior
 

PKLilikoi

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Hello Lior

If you have a bulk-verified account that includes brick-and-mortar locations and try to change a location to a service area or add a new location that is a service area, it will revert to ‘manual verification required’ which is most likely what is going on now.

It's possible that they will need verification for all new listings that are created as Google wants to ensure that the data you are publishing is correct.
 

liorenda

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Hello Lior

If you have a bulk-verified account that includes brick-and-mortar locations and try to change a location to a service area or add a new location that is a service area, it will revert to ‘manual verification required’ which is most likely what is going on now.

It's possible that they will need verification for all new listings that are created as Google wants to ensure that the data you are publishing is correct.
Thanks for the answer!
All the locations are brick-and-mortar. We did not change any of them to SA.
Any idea why this sudden change of verification policy?
 

krystaltaing

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Hey there - I have seen a few similar posts like this on the GMB forum recently. I am going to be asking the team about this. Have you posted there? If you can include the link to your org account and a summary of your account (total verified listings, how many need to be verified). Send over the post and i'll include this in my escalation.
 

liorenda

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Hey there - I have seen a few similar posts like this on the GMB forum recently. I am going to be asking the team about this. Have you posted there? If you can include the link to your org account and a summary of your account (total verified listings, how many need to be verified). Send over the post and i'll include this in my escalation.
Thanks for answering!
I'm seeing various posts in the GMB forum about changes in the verification process (plus complaints that the postcards don't arrive for many).
What do you mean by escalation?
 

krystaltaing

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Thanks for answering!
I'm seeing various posts in the GMB forum about changes in the verification process (plus complaints that the postcards don't arrive for many).
What do you mean by escalation?
For example, here is one of the GMB threads I have sent to the team to investigate. If you are experiencing the same thing you can follow this for updates or create one of your own that I can share with Google.
 
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