Claiming Ownership of Yext account from Previous Owner

[eestrada234]

Hey all,

I am in quite a predicament and trying to get some advice. My client recently purchased a Veterinary clinic who's previous owner seemed to have a Yext account. Many of the listings that were blasted through Yext have wrong business names and phone #'s.

How can I go about gaining ownership of the Yext account so I can manage the listings? I tried contacting support@yext.com to see how we can move forward with this problem. Has anybody had this happen to them, if so how did you resolve it?

 

[Colan Nielsen]

If the previous owner discontinues their service with Yext then the listings should revert back to their former state, become "unlocked" and available to claim. That's my understanding of Yext anyway.

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