therkf
Member
- Joined
- Feb 22, 2019
- Messages
- 20
- Reaction score
- 7
We have a client who recently moved to a nearby city within the same state (under 20 miles away). We had talked about a plan to update their info in stages to help GBP, but they got excited and went straight in to make edits to the address.
Now the GBP is still active and acting like a verified listing with the old address, but is requesting video verification before accepting new edits or posts.
They have completed video verification 3 times. The verification is accepted, but then the profile resets shortly after and requires verification again. The new address does not show.
We've pushed citation edits, updated Bing, Apple Maps, etc. Hopefully that helps Google believe the edits (eventually).
Is there anything else the client can do along with video (again), or are they stuck waiting for a while?
Thanks!
Now the GBP is still active and acting like a verified listing with the old address, but is requesting video verification before accepting new edits or posts.
They have completed video verification 3 times. The verification is accepted, but then the profile resets shortly after and requires verification again. The new address does not show.
We've pushed citation edits, updated Bing, Apple Maps, etc. Hopefully that helps Google believe the edits (eventually).
Is there anything else the client can do along with video (again), or are they stuck waiting for a while?
Thanks!
