GMB Manager emails not getting sent?

[LynnPatchett]

Trying to add a new manager to multiple listings and the invite emails don't seem to be getting sent. Is it just me or is there a bug going around?

 

[keyserholiday]

This is a bug. I am sure Google is aware of this issue, but there is no timeframe on when it will be resolved.

 

[EmilyHernandez]

Trying to add a new manager to multiple listings and the invite emails don't seem to be getting sent. Is it just me or is there a bug going around?

Any update on this on your end? I'm dealing with this also and not getting any response from Google support either.

 

[keyserholiday]

There is no update. Google is aware of the issue. The best thing to do is to create a group and move your GBPs into that folder. Click Group settings, then have people request access to that group number.

 

[EmilyHernandez]

Oddly enough we just tried adding a new group and inviting one of our employees to it and she is not getting those invites either. We have an agency account with a LOT of GBPs so we have groups for employees and the GBPs they manage. So it appears any invite we send even in groups is not being received. I tested on several different emails.

 

[keyserholiday]

This is the only workaround that I know of.