More threads by MattCheah

Feb 6, 2013
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If you guys have tried using the troubleshooter recently, you may have noticed that the link we usually use for the troubleshooter takes us to a generic "support" page , found here:

After a little bit of poking around though, we found that the same troubleshooter options can be accessed by clicking the "Contact Us" in the upper right hand corner of that page. (

This slightly modified version of the troubleshooter will also offer a "Call Us" button at the top for even easier access to getting problems resolved.

Credit to Steven Saldana for finding this!
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Thanks much Matt. I've been telling folks that in various threads when issues come up they need troubleshooter or phone support, but I'm not sure if we have a thread dedicated to the topic.

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