Google testing a new way of reporting business feedback?

[Priya Chandra]

It looks like Google is trialling a new way of reporting business feedback from both the Local Finder and the Knowledge Panel (for Local Search) but not for Maps oddly enough.

For example, if I search for "Punjabi Hut Indian Restaurant Manuka, 19 Franklin Street, Griffith ACT" in Maps, and select the 'suggest an edit' option I get the following, familiar screen:



However if I search in Google search and select 'suggest an edit' from the Knowledge Panel I get the following, very different looking screen:



And finally if I select the same restaurant from the Local Finder, I get the new screen as well:



Anyone else seeing this as well?

 

[fabaziou]

Great catch Priya!
I'm seeing this when logged into both my work and personal Google accounts.

If only it let us suggest edits to the business description and amenities.

 

[Linda Buquet]

Yes Priya, nice catch.

I think that new display is much more user friendly and easy for the average consumer than the other one.

 

[Colan Nielsen]

Good catch Priya!

Mike did a nice summary in case anyone missed it - Google Implements Direct Knowledge Panel Editing on Desktop and Mobile | Understanding Google My Business & Local Search

 

[Louis Nava]

I could be wrong but today I was giving feedback on an Answer Box and noticed a little difference in suggesting an edit.

Kind of confusing at first because there's no indication as to what you can edit after you click on feedback. The answer box just turns grey and allows you to click on it to edit.

 

[Linda Buquet]

Thanks Louis. Maybe they are still testing different layouts?

 

[Priya Chandra]

That is interesting Louis,

do you have a screenshot of what happened? Would be interesting to compare the different types of feedback boxes available now.