EmilyW

Member
Joined
Jan 18, 2020
Messages
95
Reaction score
30
I'm seeing a menu option for a brand that we represent that has 17 locations in the US. Primary business category is pest control, second is lawn care. Is this a glitch? It is a SAB with public brick and mortar office with the address visible.

menu.png
 
Joined
May 3, 2018
Messages
148
Reaction score
218
Hi @EmilyW,

Just think of that as the "services" menu. The knife & fork icon is a legacy of its origins as a feature first offered to restaurants. (It really is time for an update!) You can populate it with items relevant to your client.
 

EmilyW

Member
Joined
Jan 18, 2020
Messages
95
Reaction score
30
Hi @EmilyW,

Just think of that as the "services" menu. The knife & fork icon is a legacy of its origins as a feature first offered to restaurants. (It really is time for an update!) You can populate it with items relevant to your client.
Do you happen to know which business categories include menus? Its not for every business category. Thanks for the feedback!
 
Joined
May 3, 2018
Messages
148
Reaction score
218
@EmilyW GMB has about 3950 categories. I don't have a list of which ones include the menu option. As far as I know, that information is not published anywhere AND is changing all the time as the feature is introduced to new categories.

Idea: Look at any one of your clients' competitors. If they have a menu then they've obviously used a category that offers the menu option and your client should be able to do the same.
 

EmilyW

Member
Joined
Jan 18, 2020
Messages
95
Reaction score
30
@EmilyW GMB has about 3950 categories. I don't have a list of which ones include the menu option. As far as I know, that information is not published anywhere AND is changing all the time as the feature is introduced to new categories.

Idea: Look at any one of your clients' competitors. If they have a menu then they've obviously used a category that offers the menu option and your client should be able to do the same.
I have the list of business categories, but there is not a list that I've found that shows which category offers menus. Just like you said. I like the idea of looking at other competitors profiles. I'm concerned that the menu option for a pest control service is just a glitch, and that it will be corrected as soon as we put together menus of services. LOL!
 

EmilyW

Member
Joined
Jan 18, 2020
Messages
95
Reaction score
30
@EmilyW GMB has about 3950 categories. I don't have a list of which ones
Idea: Look at any one of your clients' competitors. If they have a menu then they've obviously used a category that offers the menu option and your client should be able to do the same.
Follow up in case you are interested--I found several competitors using the menu features, most were not. It turns out 7 out of 17 of our locations have the menu option. Ten do not have a menu option. It feels unstable to me, so we are going to focus on Services for the time being. Thought this was interesting and worth noting!
 
Joined
May 3, 2018
Messages
148
Reaction score
218
@EmilyW I suspect the competitors who have a menu are probably all using a GMB category that gives them the option. That is, I'm not sure it's a case of some have it / some don't or a sign of instability in the system. (The system is wildly unstable, yes, but I don't think this is what you're seeing here.)

Darren Shaw (@whitespark) describes how you can find out what categories your competitors are using here: Local Search Hacks You Probably Haven't Seen Before

Hat tip to @JoyHawkins who gave Darren that hack.
 

EmilyW

Member
Joined
Jan 18, 2020
Messages
95
Reaction score
30
@EmilyW I suspect the competitors who have a menu are probably all using a GMB category that gives them the option. That is, I'm not sure it's a case of some have it / some don't or a sign of instability in the system. (The system is wildly unstable, yes, but I don't think this is what you're seeing here.)

Darren Shaw (@whitespark) describes how you can find out what categories your competitors are using here: Local Search Hacks You Probably Haven't Seen Before

Hat tip to @JoyHawkins who gave Darren that hack.
Actually, that is likely not the case as I can see our 17 locations and which business categories they are in. 7 of ours are showing menu option, 10 are not. Same business categories. Thats what's making me concerned it might be an unstable feature.

I love this hack to see their business categories! Very very helpful. Thank you!
 
Joined
May 3, 2018
Messages
148
Reaction score
218
@EmilyW

I missed the detail about 7 of YOUR locations showing a menu, the other 10 not.

Strange behaviour from GMB!

The menu option could vary across countries. But if your locations are all in the same country, then maybe the feature is slowing rolling out across the category.

But that's all "coulds" and "maybes". Bottom line: I don't have an answer.
 
Similar threads
Thread starter Title Forum Replies Date
H No Menu button for business category "pest control services". Why? Google My Business & Google Maps 3
K Google & Google Users Removing Items From Service Menu Google My Business & Google Maps 7
Shelly "On the menu: [item]" visual label in local pack Help & Support for Google Local 3
TriciaClements Menu/products missing from GMB dashboard Google My Business & Google Maps 6
wesduplantier Favicons in Maps search menu? Google News: Important Changes & Features 5
Shelly How to upload a menu in GMB when "Restaurant" is the secondary category Google My Business & Google Maps 1
Rich Owings Menu schema not getting picked up by Google Google My Business & Google Maps 21
Beris Internal Linking - Do Main Menu Links Count? Organic SEO 5
Brodie Clark New Icon Appearing in the Map Pack & Local Finder: 'On the menu' Google News: Important Changes & Features 3
FriarTuck00 Opting Out of SinglePlatform Menu for GMB & Google Knowledge Panel Google My Business & Google Maps 4
Colan Nielsen GMB Adding "Menu" and "Posts" Tab For Brand Searches on Mobile Google News: Important Changes & Features 2
A Menu tab in GMB Google My Business & Google Maps 2
C GMB Menu Link - source for traffic in Google Analytics? Google My Business & Google Maps 0
Robin Adding a menu straight from GMB Google My Business & Google Maps 2
Jeremy Web Flux Marketing Beyond Menu Hijacked GMB and Google Plus Account. Google My Business & Google Maps 21
C How to get 'Restaurant Menu' in GMB Local Search 2
Linda Buquet Google Maps Gets a Menu & Interface Update Google My Business & Google Maps 1
Linda Buquet Numerous Complaints about GoDaddy's Locu Menu Links on Google Local Pages Google My Business & Google Maps 11
E Menu Link for Non-Restaurant Listing Google My Business & Google Maps 1
J How to Get Menu Shown on Google Local Listing for a Restaurant? Google My Business & Google Maps 3
Linda Buquet Remnant or Shell Google+ Pages? The Different Ways these Local Pests Get Created Google My Business & Google Maps 1
Vincent_Bakker Can't control GMB because primary owner died Google My Business & Google Maps 5
freerunr GMB Guidelines: phone number must be under the direct control of the business Google My Business & Google Maps 2
J Omg guys the spam is getting out of control Google My Business & Google Maps 4
djbaxter Testing title control Admin Stuff 0
LocalSEOLondon 100% Owner Controlled Attributes Relative GMB Ranking Factor Opinion poll (April 2020) Google Algorithm Discussions 5
P The EU - GDPR, Right To Be Forgotten - wants to control search engines globally Recycle Bin 0
djbaxter The EU - GDPR, Right To Be Forgotten - wants to control search engines globally Break Room: Chat and Off Topic 5
Patrick Garde Take control of your commute with Google Maps Google My Business & Google Maps 1
Linda Buquet Online Reputation Damage Control - ORM Negative Review Repair Local Reviews 4
C Listing Services That Allow You To Control Which Directories Citations 3
Linda Buquet The Google Local Carousel Is Still Spinning Out Of Control by Greg Gifford Google My Business & Google Maps 4
B Hidden Merged Dupes under 2 account I control - what to do? Google Duplicates & Merges 14
BrendanT Hidden Merged Dupes under 2 account I control - what to do? Google Duplicates & Merges 14
L How to claim back our page, it still appears on our dashboard but we have no control! Google My Business & Google Maps 3

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom