NevenaIvanova

Member
Joined
Jun 1, 2015
Messages
15
Hello,

I manage bulk accounts with 100+ locations. In the beginning of this month, a large number of them were left without logo and cover and the other business owner images were wrongly listed as recently uploaded and many of them disappeared likewise the identity images.

GMB - Identity Images.png


I gave it a couple of weeks to monitor if they will recover and avoided any actions, as I thought it's a temporary bug. Unfortunately, there's no change yet and I would like to hear your opinion on how to proceed further.

Thanks a lot,
Nevena
 

NevenaIvanova

Member
Joined
Jun 1, 2015
Messages
15
Hello,

Unfortunately, the reply I have from Google Support isn't helping and they don't seem to understand the essence of the bug after I explained it in a couple of emails and provided relevant screenshots.

What would you guys recommend me to do now?

Best Regards,
Nevena

Google Support - Imagery Bug Reply.png
 

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