More threads by obcted

obcted

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So I've been following this topic for a while now, here and elsewhere. I understand that google is working on it but this has been going on for a client of mine for about 6 months and we now have some good documentation.

I've read the post here:

I've submitted a ticket here: Sign in - Google Accounts
and opened a post here: Sign in - Google Accounts
Here's the post: https://support.google.com/business/thread/166543588?hl=en

In short my client tells me 10+ have gone missing Since February 2022. After a while he started having his clients send screenshots because they would tell them they left reviews but they wouldn't show. I have proof of 3 but client is insisting it's many many more.

If I could get at least some of these restored it would go a long way.

Client has 2 offices (Boston MA and Salem MA)

Here are the respective profiles:

&

NameLocationReview DateScreenshot?
Bryan DawleyBoston4/28/22Yes
Andrew RichSalem2/28/22Yes
Madeline DelgadoBoston2/12/22Yes

Bryan Dawler May 3 22Screenshot.jpg


Andrew Rich Feb 2 2022.jpg


Madeline Delgado.jpg

@JoyHawkins any tips or tricks aside from what I've done so far? These are all clients of my lawyer clients and they are not posting from his office or anything to trigger an IP issue. I'm at a loss for what to do and client is getting frustrated. Any advice you or anyone in the community has would be greatly appreciated.

Thank you!

Ted
 

JoyHawkins

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Not sure which thread you're talking about but I'll respond on the Google community, not here, when I get responses for those threads.
 

JoyHawkins

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Ted,

I unlocked the thread. They get locked if there is a month of inactivity but these cases are taking longer and longer due to the volume we're getting of them. I have not heard back on yours yet which is why I haven't come back and posted an update.
 

talkoutloud

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@JoyHawkins Google has done this to my reviews again!

Reviewer:
Lyle Stratton said he left a review on Sept. 26
Tangee Summerhill-Bishop said she left a review on Sept. 22

Both of these are real clients. Why are the reviews not being put through on my profile? I'm confused about what is getting flagged and why some people can leave reviews and others can't.

Screen Shot 2022-09-29 at 10.24.49 AM.jpg

Screen Shot 2022-09-29 at 10.25.19 AM.jpg
 

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