Positive Attributes appearing in Google Reviews?

[BrandonSchmidt]

Just saw this appear on a client's GMB profile. 3 reviews in the last week have positive attributes called out below the stars and above the review text. One review does not have any review text.

They do use a review management system and participate in LSAs.

 

[Colan Nielsen]

@BrandonSchmidt I'm posting your Twitter thread here since it has some really insightful responses.

 

[Simon Moore]

Seen here also on a client's UK based Flooring Company GMB