Practitioner listings at old addresses - doc only wants practice listing at current address

[Martin Briggs]

Hi everyone!

I did my best to find the right solution beforehand but I couldn’t find an answer to this scenario, so apologies if I missed it.

A doctor has…

Practitioner listing 1 (address 1 - he’s no longer at this clinic)
Practitioner listing 2 (address 2 - he’s no longer at this clinic)

He’s now at a new clinic (in a different state) which has a single practice listing. As far as I know, he doesn’t want a practitioner listing at the new address. The client is happy to have just a practice listing for the new clinic.

So…what to do with the old practitioner listings?

1. If they are marked as permanently closed, they might still show up for searches for the doctor’s name as permanently closed which is a pretty bad experience - patients might think he’s no longer practicing.

1. Can you mark practitioner listings as moved to a practice listing?

1. Or is the only option to mark the old practitioner listings as moved to the same address as the current clinic and then mark one as a duplicate, and ensure the categories don’t conflict with the practice listing?

I'd really appreciate any advice. Thanks!

 

[Colan Nielsen]

Practitioners who no longer work at a location should be able to request that the listing be removed from maps and search. Contact GBP support and request that.

 

[Martin Briggs]

Thanks, Colan! Appreciate it!

Is Twitter support still the best way to reach GBP support?

 

[Colan Nielsen]

Twitter support is no longer a thing.

Here you go - Sign in - Google Accounts

 

[Martin Briggs]

I've been out of the loop. Thanks!